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Application Specialist - Learning

YAZWAA RECRUITMENT - L.L.C
Abu Dhabi, UAE
Senior
3 weeks ago
Blackboard LearnMoodleLMS AdministrationSIS IntegrationSSO (SAML2, OAuth2)REST APIs
Free

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Blackboard LearnMoodleLMS Administration
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Overview

  • Operational Responsibilities

Learning Systems & Project Leadership

  • Lead end to end LMS initiatives (upgrades, migrations, SaaS/on prem transitions, Ultra adoption, new module rollouts) from requirements through cutover and hypercare.
  • Build project plans, budgets, resource allocations, and risk/issue logs; manage vendors and cross functional teams (IT, academic affairs, libraries, QA).
  • Maintain platform roadmaps and release calendars; ensure timely patching, testing, and change communication.

Application Integration & Data Management

  • Integrate LMS with SIS (e.g., Banner, PeopleSoft), IAM/SSO (SAML2/Shibboleth, OAuth2), content and assessment tools (Turnitin, Respondus, Proctoring), video platforms (Panopto/Kaltura), collaboration tools (MS Teams/Zoom), and analytics/reporting stacks.
  • Design and maintain secure data flows and APIs (REST, webhooks) for Enrollment automation, grade passback, and course provisioning; implement data governance, cataloguing, and retention policies.
  • Manage data pipelines for operational and learning analytics (Blackboard Data, Moodle Analytics) and publish dashboards (e.g., Power BI/Tableau) for academic and executive stakeholders.

Course Lifecycle & Academic Operations

  • Own start of term readiness: course shells, enrollments, role mapping, templates, rubrics, and quality checks.
  • Define and optimize processes for course copy, archiving, and content lifecycle; automate routine tasks where feasible.
  • Provide second /third line functional support for complex assessment setups (gradebook, outcomes, question banks, exams).

Learning Analytics, Reporting & User Experience

  • Define KPI/OKR frameworks (engagement, submission, progression, early alerts) and deliver role based dashboards for faculty, program leaders, and student success teams.
  • Translate academic needs into intuitive, accessible course designs and navigation; collaborate with instructional designers and UX to improve consistency and usability.
  • Promote continuous improvement through usability testing, feedback loops, and A/B pilots.

Digital Learning Ecosystem Enablement

  • Evaluate, implement, and govern LTI tools and plugins (Moodle plug ins, Blackboard Building Blocks/REST apps) for authoring, quizzing, e portfolios, and academic integrity.
  • Oversee media management, captioning/ASR pipelines, and content accessibility (e.g., Ally) at scale.
  • Support hybrid/online delivery models, virtual classrooms, and mobile learning experiences.
  • Stand up micro learning authoring and delivery (e.g., H5P interactive objects, short video nuggets, adaptive release), mobile notifications, and lightweight refreshers integrated into courses and faculty development.

Security, Identity & Compliance

  • Enforce platform security standards, roles/permissions, and privacy controls aligned to FERPA/GDPR and institutional policies.
  • Ensure business continuity (backup/restore, DR, monitoring, incident response) and maintain audit readiness.
  • Collaborate with cybersecurity on vulnerability management, penetration testing, remediations, and vendor risk reviews.

Supervisory Responsibilities

  • Mentor junior LMS administrators/analysts and student assistants.
  • Facilitate cross functional collaboration with IT, academic departments, libraries, QA/assessment, and student success teams.
  • Promote adherence to IT service management and cybersecurity governance across learning systems.

Qualifications & Experience

  • Bachelor's degree in Information Systems, Computer Science, Education Technology, or related field (Master's preferred).
  • Project management certification (PMP/PRINCE2/Agile) strongly preferred.
  • Relevant platform certifications a plus (Blackboard Certified, Moodle Educator/Administrator/Developer, ITIL, accessibility certification such as CPACC).

Technical Skills

  • Advanced administration of Blackboard Learn (Original/Ultra) and Moodle, including course/role models, gradebook/assessments, and content standards (SCORM 1.2/2004, xAPI, IMS CC).
  • Integration expertise with SIS, SSO (SAML2, OAuth2), directories (LDAP/AD), messaging/webhooks, and REST APIs; experience with grade passback and automated provisioning.
  • Hands on with LTI 1.3/Advantage tool configurations and governance; experience enabling tools such as Turnitin, Respondus, proctoring suites, Panopto/Kaltura, and collaboration platforms.
  • Data management and reporting: SQL, data pipelines, learning analytics (Blackboard Data, Moodle Analytics), dashboarding (Power BI/Tableau).
  • Platform engineering for Moodle (PHP, plugin/theme management, caching, job schedulers, performance tuning) and operational management of Blackboard SaaS releases.
  • Scripting/automation (Python, Bash, PHP/CLI), CI/CD for configuration as code where applicable, and environment management (Linux/AWS/Azure).

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