Application Specialist (ERP)
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Key skills for this role
About the Role
University of Doha for Science and Technology seeks an ERP Application Specialist to configure, maintain, and troubleshoot Campus Solutions/HCM/Finance modules. Requires a Bachelor's in IT and 5+ years of relevant experience.
Key Skills for This Role
Responsibilities
- Configure, maintain and troubleshoot the functional modules of Campus Solutions/HCM/Finance within the ERP Systems
- Support in the analysis, design, construction, implementation and documentation of IT applications in alignment with UDST policies
- Conduct requirements analysis of business requirements and document them, along with designing, testing, and maintaining data processing solutions
- Develop procedures to ensure the integrity of ERP system and databases are maintained
- Ensure that ITIL standards and data management regulations are met
- Assign appropriate access systems to users at different levels across UDST
- Define user needs and develop data processing solutions with end users on all functional modules
- Develop and implement project plans for ERP functional support tasks
- Troubleshoot application software and database problems, and liaise with business, technical staff, and vendors for resolution
- Prepare reports documenting ERP system and ensure monitoring and compliance with ITIL standards
- Design and deliver training materials for UDST ERP system
- Maintain up to date knowledge with UDST mandated programming languages, applications and software
Requirements
- Bachelor’s degree in IT or related field
- Minimum 5 years of relevant experience in IT or related field
- Fluency in written and spoken English
- Fluency in written and spoken Arabic is preferred
Full Job Posting
Overview
- University of Doha for Science and Technology (UDST) is the first national university specializing in academic applied, technical, and professional education in Qatar.
- UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates.
- The university houses 5 colleges and specialized training centers.
Operational Responsibilities
- Configure, maintain and troubleshoot the functional modules of Campus Solutions/HCM/Finance within the ERP Systems.
- Support in the analysis, design, construction, implementation and documentation of the creation of IT applications in alignment with UDST policies.
- Conduct Requirements analysis of Business Requirements and document them, along with designing, testing, and maintaining data processing solutions to enhance UDST ERP systems.
- Develop procedures, in coordination with the relevant stakeholders, to ensure the integrity of ERP system and databases are maintained.
- Ensure that ITIL standards, as well as external and internal regulations and policies governing data management are met.
- Assign appropriate access systems to users at different levels across UDST in accordance with policies, procedures and processes.
- Define user needs and develop data processing solutions with end users on all functional modules.
- Develop and implement project plans for ERP functional support tasks and ensure projects are completed in a timely and efficient manner.
- Troubleshoot application software and database problems, and liaise with business, technical staff, and vendors for resolution of ERP issues in a timely basis.
- Prepare reports documenting ERP system and ensure monitoring and compliance with ITIL standards.
- Design and deliver training materials for UDST ERP system, in coordination with the relevant stakeholders.
- Maintain up to date knowledge with UDST mandated programming languages, applications and software and emerging IT software and development trends.
Qualifications
- Bachelor’s degree required in IT or related field.
- Minimum 5 years of relevant experience in IT or related field.
- Fluency in written and spoken English language required.
- Fluency in written and spoken Arabic is preferred.
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