Application & Product Specialist

Overview

Job Summary

Clinical & Applications (Core Role)

• Provide **clinical application support** for Agfa **Digital Radiography solutions**, including:
• + Fixed DR rooms
• + Mobile DR systems
• + Retrofit and upgrade projects
• Perform **clinical acceptance**, system optimization, and workflow configuration after installation.
• Deliver **on-site and remote clinical training** for radiographers and clinical staff.
• Support customers in **image quality optimization**, **dose management**, and **exam standardization**.
• Act as a clinical escalation point during early system usage and optimization phases.

Product, Solutions & Pre-Sales Support

• Maintain strong knowledge of **Agfa DR portfolio**, including detectors, generators, acquisition software, and workflow tools.
• Support **product demonstrations**, clinical evaluations, and proof-of-concepts.
• Participate in **pre-sales activities**, including:
• + Technical and clinical presentations
• + Tender support (including public tenders and GPOs)
• + Value-based clinical positioning
• Translate **clinical workflows into solution designs** aligned with Agfa’s value proposition (quality, dose, workflow, reliability).
• Support distributors with **product positioning and differentiation** versus competitors.

Distributor & Regional Collaboration (Mea Focus)

• Act as a **clinical reference** for Agfa distributors across MEA.
• Support distributor teams during:
• + Customer meetings
• + System demos
• + Clinical objections and comparisons
• Contribute to **regional trainings**, workshops, and user meetings.
• Provide structured **field feedback** to regional and global teams on product performance, customer needs, and market trends.

Education & Certification (Mandatory)

• **Bachelor’s degree in Radiography / Medical Imaging**.
• Certified / licensed radiographer (according to local regulations).

Experience

• **Hands-on clinical experience with Digital Radiography (DR)**.
• Experience working in **hospital or imaging center environments**.
• Prior experience as an **Application Specialist, Clinical Specialist, or Product Specialist** is a strong advantage.
• Experience working with **vendors or distributors** is a plus.

Language Requirements (Mandatory)

• **Arabic** – fluent
• **French** – fluent
• **English** – fluent
• (Ability to train, present, and communicate professionally in all three languages is essential for MEA coverage.)

Technical & Professional Skills

• Strong understanding of:
• + X-ray physics
• + Image quality parameters
• + Radiation dose optimization
• Excellent **training and presentation skills**.
• Comfortable working in **multicultural and multi-country environments**.
• Strong communication skills with radiographers, radiologists, biomedical engineers, and management.
• Willingness to **travel across the MEA region**.

Preferred Qualifications

• Experience with **Agfa DR systems** or similar tier-1 vendors.
• Exposure to **PACS / RIS integration**.
• Familiarity with **public tenders and large healthcare groups**.
• Ability to work independently while aligning with regional strategy.