Application Owner- Field & Risk

Key Responsibilities

• Act as the primary operational owner for the application portfolio.
• Capable of hands-on intervention during critical problem-solving scenarios.
• Maintain oversight of platform health, support processes, integrations, technical debt, and enhancement opportunities.
• Partner with engineering leads to ensure platform stability, performance, security, and scalability.
• Coordinate business and technical stakeholders regarding platform changes and releases.
• Facilitate issue escalation and resolution across business, support, and engineering teams.
• Ensure platform documentation, operational procedures, and ownership records remain current.
• Own the day-to-day operational backlog for business applications and related platforms.
• Translate business requirements, enhancement requests, defects, and operational needs into well-defined user stories and backlog items.
• Maintain backlog hygiene, prioritization, acceptance criteria, and delivery readiness.
• Ensure development priorities align with strategic direction established by the business.
• Coordinate release planning and delivery schedules with stakeholders.
• Provide visibility into delivery status, sprint progress, risks, and dependencies.
• Facilitate Agile ceremonies
• Remove delivery impediments and coordinate resolution of blockers.
• Monitor team delivery metrics and team performance indicators.
• Promote Agile best practices and continuous improvement.
• Support estimation, capacity planning, and sprint forecasting activities.
• Serve as the primary coordination point between: FRS Leadership Head of Product Development Team Operations Teams Technology Teams External Vendors (as applicable)
• FRS Leadership
• Head of Product
• Development Team
• Operations Teams
• Technology Teams
• External Vendors (as applicable)