Application Engineer-Application Development-Applications Development Engineering
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Key skills for this role
About the Role
Utilize Conversational Agents (GCP) to build and deploy customized conversational interfaces that improve user engagement and business outcomes. Develop and maintain Task and Routine Playbooks, ensuring standardized workflows, reusable components, and consistent dialog management across projects. Configure and manage Generators to create dynamic, personalized system responses based on user input and contextual data
Key Skills for This Role
Full Job Posting
Responsibilities
- Contribute to and oversee the migration of conversational platforms (e.g., Khoros to DFCX) ensuring smooth transitions, system integrity, and feature parity.
- Lead and mentor team members in Dialogflow CX design patterns, integration strategies, and GCP tool utilization.
- - Contribute to and oversee the migration of conversational platforms (e.g., Khoros to DFCX) ensuring smooth transitions, system integrity, and feature parity. - Lead and mentor team members in Dialogflow CX design patterns, integration strategies, and GCP tool utilization.
Qualifications
- Bachelor's Degree
About EXL
EXL is a global data and AI company that provides analytics, digital operations, and industry-specific services to enterprises in insurance, healthcare, banking, retail, media, and energy.
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