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Key skills for this role
The main function of this role is to provide organization and implementation of product definition for configure, price, quote (CPQ) tools which are offered to our customers, sales representative groups, and channel partners.
The eSales/CPQ sites and Hybris sites are web-based, global tools that enable sizing and selection, configuration, quoting and pricing of various product lines in the SPX Flow portfolio. They are built in an Oracle/Big Machines environment or SAP environment and are connected directly to SAP production management software. The suite of tools connect to various engineering drawing software packages such as AutoCAD/Inventor and a customer relationship management (CRM) tool.
The incumbent will interact with a range of key stakeholders including product management, engineering, commercial and manufacturing to determine needed changes, improvements, fixes and to determine a prioritized list of projects to complete.
Success in this role requires translating customer requirements to a specification that can be used for program development and data table management, a willingness to learn about the products which are sized and configured within the tool, and to understand how each of the various systems are connected. An ability to be able to manage workload efficiently to tight deadlines while balancing multiple projects will be required.
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Satisfaction metrics: Stakeholder feedback and net promoter score (NPS) results
Performance metrics: Timely execution of change requests and projects
Sales metrics: Number of CPQ generated quotes which become “lights-out” orders sent directly to the shop floor
Customer and user insight and curiosity; be the voice of users needs and the Brand needs
Planning and organization
Collaboration across boundaries; promotes ideas and discussion from all functions
Information analysis
Improvement and innovation mindset; promotes a logical program development path
Holds themselves accountable for results
Bachelor’s or Associate Degree in Engineering, Business, or Related field or demonstrated experience in similar role
Able to demonstrate relevant technical and/or commercial work experience in industrial / manufacturing business environment
Good command of both written and spoken English
Private industrial manufacturer of engineered pumps, valves, mixers, heat-transfer and separation equipment for industrial processors.
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