oracle
App Dev & Support Engineer I
Conduent
Bengaluru, IND
Full-time
Mid · 2+ years experience
Hybrid
Discovered 3 weeks ago
ServiceNowFlow DesignerRESTSOAPJiraSailPoint
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ServiceNowFlow DesignerRESTSOAPJiraSailPoint
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Platform Design & Development
Configure, develop, and customize core ServiceNow modules such as ITSM, CSM, FSM, and EAM to meet evolving business needs.
Create and manage advanced workflows, forms, business rules, and UI policies.
Drive platform enhancements, version upgrades, and solution design while adhering to best practices.
Integration & Automation
Architect and implement integrations with third-party systems (SailPoint, Jira, SCCM, Azure, GCP) using REST/SOAP APIs, Service Graph Connectors, and other relevant technologies.
Automate service provisioning and deprovisioning using Flow Designer, orchestrations, and custom scripts
IAM & RBAC Implementation
Establish and manage Identity and Access Management (IAM) within ServiceNow, ensuring secure and efficient user provisioning.
Develop Role-Based Access Control (RBAC) policies and workflows, including role assignments, approvals, and auditing.
Collaborate with security and compliance teams to maintain governance and adherence to privacy regulations (e.g., Australian Privacy Act).
Platform Administration & Support
Monitor system health, troubleshoot incidents, and recommend solutions to ensure platform stability.
Conduct root cause analysis for complex issues, coordinating with internal teams to implement preventative measures.
Maintain high-quality technical documentation, including development guidelines, design documents, and platform policies.
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