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Analyst, Global Support Workforce Planning
Lyft
Toronto, CAN
Full-time
Entry · 2+ years experience
Hybrid
CAD 79600-99500 yearly / year
Discovered 3 weeks ago
SQLPython
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Responsibilities:
- Support the development and upkeep of the models and frameworks that connect business drivers to staffing and resourcing decisions
- Translate large, complex, and sometimes ambiguous data into clear, actionable insights that support leadership recommendations
- Own day-to-day planning execution, from dashboards maintenance and reporting to business reviews, with a sharp focus on accuracy and the details that matter
- Leverage AI tools to build and maintain dashboards, reports, and analyses that support the team's recommendations and insights
- Identify and help drive opportunities to improve how the team plans and operates
- Move quickly on ambiguous, time-sensitive requests, using modern tools to work smarter and faster
Experience:
2+ years in planning, forecasting, capacity/resource management, or a related analytical role; consulting, investment banking, FP&A, or ops strategy backgrounds also fit well
Sharp analytical mindset with hands-on SQL and Python skills
AI fluency, comfortable using AI tools to accelerate analysis and problem-solving
Strong business acumen paired with genuine curiosity about how large, complex business systems work; fast learner with a bias towards action, comfortable building context quickly across new systems and stakeholders
Self-directed, with a track record of turning data into real decisions; strong communicator, able to build trust with stakeholders across functions and levels
Exposure to workforce management/resource planning is a plus
Bachelor's degree in Business, Engineering, Data Science, or a related quantitative field; advanced degree a plus
Benefits:
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