AMI Operator
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Key skills for this role
About the Role
KPMG Qatar is seeking an AMI Operator for its Managed Services team. The role involves monitoring and troubleshooting work orders, managing AMI meters, and ensuring data integrity.
Key Skills for This Role
Responsibilities
- Monitor, manage and troubleshoot Work Orders issued as part of Roll Out & daily operations
- Perform skilled duties in support of the AMI team including reading, building, programming, installing, activating, inspecting, diagnosing, replacing, and routing AMI meters
- Assist in preparing all technical daily reports related to SMOC Operations
- Identify, diagnose, and resolve operation problems
- Coordinate with client departments, customers, contractors, site team as required
- Handle SMOC, AMI sub systems and other associated programs for meter installation and complaint system
- Keep records and prepare reports regarding all kinds of data from SMOC and AMI sub systems
- Handle extensive data tracking, sorting, updating, recording and preparing all kinds of reports
- Work in cooperation with Quality Assurance and Continual Improvement section on securing and maintaining ISO / Risk Management / ISMS certification
- Ensure compliance of all activities within the Installation Section with client health and safety regulations
- Ensure availability to work across all three shifts in a 24*7 environment
- Perform other tasks that may be assigned
Requirements
- Technical Diploma / Degree in Computer/Software Engineering
- Minimum 3 years of experience in a similar role with hands on experience on various O&M applications
- Proficiency in handling Electricity and/or Water Metrology
- Ability to communicate with end user customers
- Very strong knowledge and experience in working on PC & system applications, MS Office
- Basics of meter communication issues
Full Job Posting
About KPMG Qatar
- KPMG has had a presence in Qatar for nearly 47 years, opened in 1977, and is one of the largest professional services firms in the country.
- KPMG in Qatar employs over 350 professional staff and partners, representing over 40 nationalities.
- Provides Audit, Tax and Advisory services locally.
Business Unit Overview
- KPMG's Advisory practice is one of the largest Advisory businesses worldwide and a major growth area.
- Services are focused on the Finance Function, working with clients on Growth, Governance and Performance.
Sub Business Unit Overview: Managed Services
- Managed Services focuses on delivering reliable, efficient, and scalable operational support for client systems and business processes.
- Proactively manages day to day operations, monitoring performance, and ensuring service continuity.
Role Overview
- The AMI Operator is responsible for efficient execution of SMOC operational activities, ensuring accuracy, reliability, and timeliness.
- Focuses on managing work orders and maintaining meter data integrity through verification and validation.
Primary Job Responsibilities & Accountabilities
- Monitor, manage and troubleshoot Work Orders issued as part of Roll Out & daily operations.
- Perform a variety of skilled duties in support of the AMI team including reading, building, programming, installing, activating, inspecting, diagnosing, replacing, and routing AMI meters.
- Assist in preparing all technical daily reports related to SMOC Operations.
- Identify, diagnose, and resolve operation problems.
- Provide necessary assistance to Supervisors/Analyst as required.
- Coordinate with client departments, customers, contractors, site team as required.
- Handle SMOC, AMI sub systems and other associated programs for meter installation and complaint system.
- Keep records and prepare reports regarding all kinds of data from SMOC and AMI sub systems.
- Handle extensive data tracking, sorting, updating, recording and preparing all kinds of reports.
- Work in cooperation with Quality Assurance and Continual Improvement section on securing and maintaining ISO / Risk Management / ISMS certification.
- Carry out and ensure compliance of all activities within the Installation Section with client health and safety regulations.
- Ensure availability to work across all three shifts in a 24*7 environment.
Qualification and Experience
- Technical Diploma / Degree in major of Computer/Software Engineering.
- Minimum 3 years of experience in a similar role with hands on experience on various Operation & Maintenance (O & M) application.
- Proficiency in handling Electricity and / or Water Metrology.
- Ability to communicate with end user customers to resolve issues, gaps, and collect data.
- Very strong knowledge and experience in working on PC & system applications, MS Office.
- Basics of meter communication issues.
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