Alumni Coordinator

• Conduct post-discharge follow-up calls and outreach to support ongoing recovery
• Facilitate alumni support groups (in-person and virtual)
• Coordinate peer mentorship opportunities between alumni and current patients
• Support relapse prevention efforts through consistent engagement and connection
• Promote continued participation in recovery-focused programming
• Lead groups in the facility on alumni involvement, service roles and the importance of

• Partner with clinical team to support discharge planning and aftercare coordination
• Ensure alumni are connected to appropriate recovery resources, including: Outpatient services (IOP/OP) Recovery support groups (e.g., 12-step, SMART Recovery) Medication-Assisted Treatment (MAT) providers Reinforce individualized continuing care plans post-discharge Support warm handoffs and transitions across levels of care
• Outpatient services (IOP/OP)
• Recovery support groups (e.g., 12-step, SMART Recovery)
• Medication-Assisted Treatment (MAT) providers
• Reinforce individualized continuing care plans post-discharge
• Support warm handoffs and transitions across levels of care

• Track and monitor alumni engagement and recovery metrics, including: Serve as the primary admin for the alumni engagement app; manage access, notifications, rewards, virtual meetings Monitor engagement analytics and pull monthly reports covering attendance, check-in rates, referrals and KPIs Review reports with leadership and adjust outreach strategy accordingly
• Serve as the primary admin for the alumni engagement app; manage access, notifications, rewards, virtual meetings
• Monitor engagement analytics and pull monthly reports covering attendance, check-in rates, referrals and KPIs
• Review reports with leadership and adjust outreach strategy accordingly

• Post-discharge engagement rates
• Readmission trends (30/60/90-day)

Patient Satisfaction and follow-up outcomes surveys/data

• Support data collection aligned with value-based care initiatives and quality measures
• Prepare and provide regular reports to leadership on program performance

• Plan and execute alumni programming, including: Monthly alumni meetings Sober social events Annual Alumni events or reunions
• Monthly alumni meetings
• Sober social events
• Annual Alumni events or reunions
• Coordinate monthly graduation/speaker meetings
• Coordinate family engagement opportunities when appropriate
• Foster a strong, inclusive recovery community culture
• Partner with community organization for sober events
• Establish and maintain cultural touchstones: milestone recognition walls, name plaques, brick pathways, or other lasting commemorations

• Develop the Committee into a self-sustaining leadership body that reduces coordinator dependency

• Collaborate with Business Development to strengthen community relationships
• Support referral pipeline through alumni engagement and success stories (as appropriate and compliant)
• Assist in building partnerships with community recovery resource

• Ensure all outreach and engagement activities comply with: HIPAA 42 CFR Part 2 Document alumni interactions in accordance with organizational policies
• HIPAA

• Document alumni interactions in accordance with organizational policies

• Personal Experience with recovery – ideally a graduate of program or similar program
• Strong understanding of recovery-oriented systems of care
• Deep, authentic buy-in to the mission
• Knowledge of patient engagement strategies across stages of change
• Ability to build relationships and engage diverse patient populations
• Strong organizational, communication, and facilitation skills
• Proficiency in Microsoft Office and data tracking systems
• Valid driver’s license with acceptable driving record

• Knowledge of ASAM Criteria
• Familiarity with 42 CFR Part 2 requirements
• Experience with CRM or EMR systems for tracking engagement
• Understanding of value-based care and patient outcome metrics

• High School Diploma or equivalent; 2+ years sustained recovery

• Bachelor's degree in behavioral health, Social Work, Psychology, Marketing, or related field
• ·2–4 years of experience in: Substance Use Disorder treatment Behavioral health or community outreach Alumni relations, case management, or recovery support services
• Substance Use Disorder treatment
• Behavioral health or community outreach
• Alumni relations, case management, or recovery support services
• Experience working within ASAM Levels 3.5 and/or 3.7 settings

🏢 Work Conditions / Physical & Mental Demands

• Indoor residential treatment setting with moderate activity level.

• Frequent standing, walking, bending, and lifting up to 50 lbs. with assistance.
• Ability to assist clients in physical tasks and respond to emergencies.

• Ability to prioritize multiple tasks in fast-paced settings.
• Maintain professionalism with clients experiencing withdrawal, emotional distress, or crisis.
• Sustain focus for documentation and monitoring responsibilities.

The work we do truly changes lives.

We recognize the importance of supporting the people who make that impact possible.

When you join our team, you’re stepping into a place that invests in your growth, wellbeing, and long-term career success.

We offer a well-rounded benefits package designed to support you at work and at home, including:

• ICHRA Health Benefit – choose the health plan that best fits your needs, with premium reimbursement

• Employer-Paid Life Insurance , with optional supplemental coverage

• Generous Paid Time Off (PTO) + paid holidays

• Strong, Accessible Leadership committed to your success

We are proud to be an equal opportunity employer.

We believe that diversity and inclusion strengthen our organization and enhance the quality of care we provide.

We are committed to recruiting, developing, and retaining talented team members from a wide range of backgrounds, experiences, and perspectives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.