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Key skills for this role
As a Solution Architect on Alibaba Cloud’s North America team, you will be at the forefront of driving cloud transformation for the world’s most influential enterprises.
You will serve as the trusted technical advisor to CTOs and engineering executives, architecting end-to-end cloud, AI, and digital transformation strategies that align business outcomes with cutting-edge Alibaba Cloud capabilities.
You will have the opportunity to shape market direction, influence product evolution, and establish Alibaba Cloud as the preferred partner for large-scale, AI-first cloud adoption globally.
About the Role
As a Solution Architect on Alibaba Cloud’s North America team, you will be at the forefront of driving cloud transformation for the world’s most influential enterprises. You will serve as the trusted technical advisor to CTOs and engineering executives, architecting end-to-end cloud, AI, and digital transformation strategies that align business outcomes with cutting-edge Alibaba Cloud capabilities.
You will have the opportunity to shape market direction, influence product evolution, and establish Alibaba Cloud as the preferred partner for large-scale, AI-first cloud adoption globally.
Key Responsibilities
Strategic Customer Engagement: Build deep technical trust with C-level and senior engineering leaders at global strategic accounts; uncover unmet needs and co-create long-term cloud and AI roadmaps.
End-to-End Solution Leadership: Design and drive complex, multi-year solutions spanning IaaS, PaaS, AI/ML (including LLM training/inference), data platforms, security, and compliance—ensuring technical feasibility, cost efficiency, and differentiation.
Market & Competitive Strategy: Analyze industry trends and generate insights, map competitive landscapes, and develop winning strategies—including differentiated architectures, POC plans, and bid responses—to secure and expand strategic deals.
AI & Cloud Innovation: Lead the design of full-stack generative AI systems (from model selection to inference optimization) using Alibaba Cloud’s AI infrastructure (e.g., Platform of AI, GPU clusters), with hands-on experience in performance tuning, confidential computing, and observability.
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Product Influence: Translate customer pain points into actionable product requirements; collaborate with R&D to accelerate feature delivery and enhance competitiveness in key markets.
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Global cloud computing and data intelligence service provider.
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Senior · 8+ years experience
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