Air Export Supervisor - Aerospace

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world.

Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success.

We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport.

That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion.

Your career is always on the move, growing as fast and as far as your ambition takes you.

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world.

The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact.

This is more than a job.

It’s a journey on which you rise.

The Air Export Supervisor - Aerospace directs and coordinates the activities of the department to achieve optimal efficiency and customer service, operational economy, and maximize profits by performing the following duties personally or through team members.

WHAT ARE YOU GOING TO DO?

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, in addition to the duties and responsibilities of an operational agent when required for the efficient and smooth running of the department.

Other duties may be assigned.

• Develop and provide excellent customer service to internal and external customers at all times.
• Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group’s overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies.
• Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products.
• Identify areas of concern in clients’ export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews.
• Communicate and coordinate with Branch Manager and Air Export Manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation as needed
• Effectively participate in and/or supervise department projects related to assigned area of responsibility.

WHAT ARE WE LOOKING FOR?

• Directly supervises 2 - 6 employees within the Air Export Aerospace Team
• Assists the Branch Manager in the coordination, direction and evaluation of this unit.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Ensure and monitor team compliance to the CEVA’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on CEVA’s Value in daily work behaviors
• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR department
• Ensure all changes in Department / Section are implemented and communicated properly to the team

• Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
• Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
• Ensure the compliance with applicable legal requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Diploma or GED, Minimum four years related experience.

Minimum one year supervisory experience; Bachelor’s Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education.

Five+ years of industry experience preferred.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively in front of groups of customers or employees of organization.

Additional languages a plus but not required.