lever
AI Systems Engineer
XM
Athens, USA
Full-time
Mid · 3+ years experience
Hybrid
Discovered 2 weeks ago
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The main responsibilities of the position include:
Administer, maintain, and support enterprise AI platforms, including ChatGpt Enterprise, Open Platform, Anthropic Claude,Microsoft 365 Copilot, Copilot Studio, and third-party AI services
Design, develop, and manage AI-powered agents and business automations Using OpenAI, Copilot Studio, AWS Agent Core
Collaborate with Product Management and business stakeholders to identify AI use cases, gather requirements, and deliver AI solutions that improve business processes
Manage the full lifecycle of AI agents, from design and deployment to monitoring, optimisation, and retirement
Develop and maintain enterprise AI connectors, including Connection to Microsoft Graph, Power Platform connectors, Google Workspace API, Chatgpt Custom Apps, and similar connectors
Deploy, configure, and support Model Context Protocol (MCP) servers to enable secure integration between AI platforms and enterprise systems
Manage API integrations, authentication mechanisms, and secure access using OAuth, Single Sign-On (SSO), service accounts, and related technologies
Monitor, troubleshoot, and optimise AI platforms, integrations, and automation solutions to ensure performance, reliability, and security
Collaborate with Information Security teams to implement AI governance, security controls, compliance requirements, and data protection measures
Support the development and maintenance of AI governance frameworks, approval processes, and enterprise AI standards
Manage AI platform licensing, capacity planning, usage analytics, and adoption metrics
Promote AI adoption across the Group by delivering documentation, workshops, user support, and training initiatives
Participate in AI strategy discussions, platform evaluations, and technology roadmap planning
Research and evaluate emerging AI technologies and recommend improvements that enhance business efficiency
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