AI Success Manager

Has 2–7+ years of experience in management consulting, customer-facing strategy + execution roles, or similar environments (SaaS experience is a plus, not a requirement)

Thinks in frameworks and systems, not just tasks—able to break down ambiguous problems and drive structured solutions

Enjoys identifying and owning problems all the way through to solutions, and creating best practices along the way

Connects technical capabilities to real business outcomes, not just feature usage

Is comfortable operating in a technical environment (data analysis, SaaS configuration, AI tool usage) without needing to be an engineer

Has strong executive communication skills and can influence stakeholders across levels

Thrives in ambiguity and is excited about how AI will reshape customer workflows over the next 1–2 years

Is willing to travel (~25%) and work across time zones

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

Comprehensive medical, dental, and vision coverage with plans to fit you and your family

Flexible PTO to take the time you need, when you need it

Paid parental leave for all new parents welcoming a new child

Retirement savings plan to help you plan for the future

Remote work setup budget to help you create a productive home office

Monthly wellness and communication stipend to keep you connected and balanced

In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

OTE Range: $130,000–$215,000 + Offers Equity

This role includes bonus eligibility, with additional earning potential based on performance.

We’re hiring across multiple levels, and compensation will be determined based on experience, skill set, and geographic location.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai