AI Product Manager
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Key skills for this role
About the Role
Fasken is seeking an AI Product Manager to drive the strategy and roadmap for Microsoft 365 and AI applications, including Copilot, Teams, SharePoint, and OneDrive. This role involves developing tangible applications that maximize business value, measuring productivity gains, and leading implementation of new products.
Key Skills for This Role
Responsibilities
- Take responsibility for the execution of the strategy and roadmap for M365 and AI applications
- Develop tangible applications that maximize business value from assigned M365 and AI technologies, including Copilot, Teams, SharePoint, OneDrive, Outlook, and related services
- Measure and document productivity gains and business benefits by developing impact cases and value stories in collaboration with business units
- Evaluate and manage AI applications and Microsoft releases, including communicating upcoming changes and managing rollout plans
- Lead the implementation of new products and features defined by the CITO
- Analyze, redesign, and optimize business processes to enable the use of AI technologies that improve quality, efficiency, effectiveness, and value
- Collaborate with AI teammates and stakeholders to identify impactful changes and provide support to employees and technical resources
- Represent AI and M365 products to enterprise architecture, project portfolio, procurement, and change management teams
- Establish configuration and operating standards for AI and M365 applications in coordination with IT colleagues
- Manage product dependencies and identify opportunities to streamline processes
- Track high impact issues and collaborate with vendors and internal support teams to ensure timely escalation when required
- Promote user adoption of AI, M365 products, and Copilot by overseeing the change management program, coordinating enablement initiatives for lawyers and staff, and ensuring hands on support for Copilot adoption
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or a Business Analyst certification
- Eight (8) or more years of experience in in house product management roles, digital transformation roles, or scaling IT solutions
- Three (3) or more years of experience managing M365 and AI tools, monitoring adoption, and integrating them with existing systems
- Strong interest in AI/machine learning (Copilot, GPT, LLMs) and ability to translate technical advances into business value
- Strong analytical, organizational, and digital skills, with solid expertise across Microsoft 365 and AI technologies
- Pragmatic, collaborative, influential, and results driven, with leadership in change enablement
- Proficient in English and French, both orally and in writing (bilingualism required)
Full Job Posting
Our challenges
- You will take responsibility for the execution of the strategy and roadmap for M365 and AI applications.
- You will develop tangible applications that maximize business value from assigned M365 and AI technologies, including Copilot, Teams, SharePoint, OneDrive, Outlook, and related services.
- You will measure and document productivity gains and business benefits by developing impact cases and value stories in collaboration with business units.
- You will evaluate and manage AI applications and Microsoft releases, including communicating upcoming changes and managing rollout plans.
- You will lead the implementation of new products and features defined by the CITO.
- You will analyze, redesign, and optimize business processes to enable the use of AI technologies that improve quality, efficiency, effectiveness, and value.
- You will collaborate with AI teammates and stakeholders to identify impactful changes and provide support to employees and technical resources.
- You will represent AI and M365 products to enterprise architecture, project portfolio, procurement, and change management teams.
- You will establish configuration and operating standards for AI and M365 applications in coordination with IT colleagues.
- You will manage product dependencies and identify opportunities to streamline processes.
- You will track high impact issues and collaborate with vendors and internal support teams to ensure timely escalation when required.
- You will promote user adoption of AI, M365 products, and Copilot by overseeing the change management program, coordinating enablement initiatives for lawyers and staff, and ensuring hands on support for Copilot adoption.
About You
- You own a bachelor’s degree in Computer Science, Information Technology, or a related field, or a Business Analyst certification.
- You have eight (8) or more years of experience in in house product management roles, digital transformation roles, or scaling IT solutions.
- You have three (3) or more years of experience managing M365 and AI tools, monitoring adoption, and integrating them with existing systems.
- You have Microsoft 365 certifications (preferred).
- You have experience in a law firm or professional services environment, which will be considered an asset.
- You have a strong interest in AI/machine learning (Copilot, GPT, LLMs) and can translate technical advances into business value.
- You demonstrate strong analytical, organizational, and digital skills, with solid expertise across Microsoft 365 and AI technologies.
- You are pragmatic, collaborative, influential, and results driven, showing integrity, cognitive flexibility, and leadership in change enablement.
- You are proficient in English and French, both orally and in writing. Bilingualism is required.
Why join Fasken?
- For a competitive total compensation package.
- For a flexible workplace integrating teleworking in which life balance is at the heart of our priorities.
- For a health and wellness reimbursement program, an insurance plan that adapts to your needs, telemedicine services and a generous retirement savings plan.
- For a friendly work atmosphere where the values of respect, openness, innovation, diversity, equity and inclusion are put forward.
- For a culture and leaders who promote an excellent employee experience by prioritizing autonomy, recognition, collaboration and the development of full potential.
- To be part of a company that is committed and gives back to the community.
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