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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
The team is part of the Innovation, Digital Transformation, and AI Enablement organization responsible for delivering enterprise AI solutions across the organization.
Focus on building and deploying AI-powered assistants, copilots, virtual agents, and intelligent automation solutions that improve productivity, customer experience, and operational efficiency.
Design, develop, configure, and support enterprise AI assistants, Copilots, virtual agents, and conversational AI solutions.
Build intelligent workflows and automation solutions using: Microsoft Copilot, Copilot Studio, Claude, Azure AI Services, Related AI technologies
Implement Retrieval Augmented Generation (RAG) solutions, semantic search capabilities, prompt engineering strategies, and response optimization techniques.
Integrate AI solutions with: Enterprise applications, APIs, Knowledge repositories, Business systems, Enterprise data sources
Collaborate with business stakeholders and technical teams to: Gather requirements, Define use cases ,Design solutions, Support successful delivery
Participate in the full solution lifecycle including: Design, Development, Testing, UAT support, Deployment
Production supportTroubleshoot and resolve AI solution issues across multiple environments.
Create and maintain: Technical design documentation Configuration guides Operational runbooks Knowledge transfer materials
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Technical design documentation
Configuration guides
Operational runbooks
Knowledge transfer materials
For senior roles: Lead AI solution design initiatives Mentor junior developers Define AI development best practices
Lead AI solution design initiatives
Mentor junior developers
Define AI development best practices
Strong experience in: Microsoft Copilot, Copilot Studio, Azure AI Services, Large Language Models (LLMs)
Hands-on experience with: Prompt Engineering, Conversational AI Development, Virtual Agent Development, Generative AI Solution Design
Conversational AI Development
Generative AI Solution Design
Experience implementing: Retrieval Augmented Generation (RAG), Semantic Search, Knowledge Retrieval Solutions
Familiarity with: . NET / C#, Python ,JavaScript/TypeScript, API Development and Consumption
Cloud & AI Platforms
Strong experience with: Microsoft Azure Azure AI Services
Microsoft Azure
Azure AI Services
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Global leader in financial technology and payment processing services.
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Senior · 6+ years experience
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