AI Capability Lead

You bring a blend of organisational development, workforce transformation and capability-building expertise, alongside a genuine curiosity about how AI is changing the way we work.

You'll ideally have experience in:

Proven experience with learning design, capability development, community building, organisational development or digital adoption.

Demonstrated experience in supporting organisation design and operating model evolution.

Building communities of practice, professional networks or large-scale capability programs.

Developing capability frameworks, self-assessments and learning pathways.

Influencing and partnering with senior stakeholders across business and technology.

AI, emerging technology or digital transformation initiatives (advantageous).

Most importantly, you're passionate about helping people adapt, learn and succeed as technology transforms the workplace.

What it's like to work here

AI is becoming part of how work gets done across Medibank. Joining the AI Hub means working at the intersection of strategy, technology and delivery to redesign workflows, embed AI into everyday work, and help shape the future operating model of the organisation. You'll work alongside a diverse group of builders, learning fast, experimenting responsibly and delivering outcomes that matter.

We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that ’ s why we ’ re reinventing work.

Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion /(please copy and paste the URL onto your browser)

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