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AI Assurance Quality Engineer

Cognizant
Dubai, UAE
Full-time
Mid-Senior
Onsite
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We are looking for an experienced

Ai Assurance Quality Engineer

to ensure the quality, reliability, and performance of AI-powered conversational systems, including chatbots, virtual assistants, RAG applications, and agentic AI solutions.

Key Requirements

✅ 4+ years of Software Quality Engineering experience

✅ Strong Python scripting skills with experience building test automation tools/frameworks

✅ Hands-on Experience Testing

  • LLM-based applications
  • Conversational AI systems

• Chatbots & Virtual Assistants

  • RAG and Agentic AI solutions

✅ Strong Understanding Of

  • Prompt Engineering
  • Context Management
  • Function/Tool Calling
  • Retrieval Mechanisms

✅ Experience Evaluating Non-deterministic AI Outputs Using

  • Golden Datasets
  • Rubric-Based Assessments
  • LLM-as-a-Judge Frameworks

✈️ Strong Airline And Travel Industry Expertise In

  • Amadeus Altéa, Sabre, or Navitaire

• Fare Rules & Ancillaries

  • IROPS

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