Aggregators Specialist
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Key skills for this role
About the Role
Here O Donuts and Coffee LLC seeks an Aggregators Specialist to manage online food delivery channels on platforms like Talabat and Deliveroo. Requires 3-4 years UAE experience in F&B aggregator management and strong platform coordination skills.
Key Skills for This Role
Responsibilities
- Manage daily updates across aggregator platforms including menu items, prices, images, modifiers, combos, and promotions
- Monitor sales, ratings, customer reviews, cancellations, order issues, and platform performance
- Coordinate with kitchen, operations, dispatch, and customer service teams to ensure smooth order flow
- Plan and execute offers, discounts, bundles, and seasonal campaigns to increase online sales
- Work closely with aggregator account managers for banners, campaigns, visibility, and marketing support
- Analyze reports and identify opportunities to improve sales, conversion, average order value, and customer experience
- Monitor competitor offers, pricing, and product trends in the UAE delivery market
- Ensure all product listings are accurate, attractive, and compliant with platform guidelines
- Prepare weekly and monthly performance reports with recommendations
Requirements
- 3–4 years of UAE experience in aggregator management, preferably in F&B, bakery, coffee, restaurant, cloud kitchen, or Quick Service Restaurant
- Strong experience with Talabat, Deliveroo, Careem, Keeta, Instashop, Noon Food, or similar platforms
- Good knowledge of online menu optimization, promotions, pricing, and delivery platform operations
- Experience with Deliverect, ChatFood, Shopify, or POS integrations is an advantage
- Strong Excel or Google Sheets skills
- Good communication and coordination skills
- Detail oriented, organized, and able to manage multiple platforms at the same time
- Must be based in the UAE
Full Job Posting
Job Overview
- We are looking for an Aggregators Specialist to manage and grow our online food delivery channels across platforms such as Talabat, Deliveroo, Careem, Keeta, Noon Food, and other aggregator platforms. The ideal candidate should have hands on UAE experience in F&B aggregator management, menu updates,
Responsibilities
- Manage daily updates across aggregator platforms including menu items, prices, images, modifiers, combos, and promotions.
- Monitor sales, ratings, customer reviews, cancellations, order issues, and platform performance.
- Coordinate with kitchen, operations, dispatch, and customer service teams to ensure smooth order flow.
- Plan and execute offers, discounts, bundles, and seasonal campaigns to increase online sales.
- Work closely with aggregator account managers for banners, campaigns, visibility, and marketing support.
- Analyze reports and identify opportunities to improve sales, conversion, average order value, and customer experience.
- Monitor competitor offers, pricing, and product trends in the UAE delivery market.
- Ensure all product listings are accurate, attractive, and compliant with platform guidelines.
- Prepare weekly and monthly performance reports with recommendations.
Requirements
- 3–4 years of UAE experience in aggregator management, preferably in F&B, bakery, coffee, restaurant, cloud kitchen, or Quick Service Restaurant.
- Strong experience with Talabat, Deliveroo, Careem, Keeta, Instashop, Noon Food, or similar platforms.
- Good knowledge of online menu optimization, promotions, pricing, and delivery platform operations.
- Experience with Deliverect, ChatFood, Shopify, or POS integrations is an advantage.
- Strong Excel or Google Sheets skills.
- Good communication and coordination skills.
- Detail oriented, organized, and able to manage multiple platforms at the same time.
- Must be based in the UAE.
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