Agentic AI Lead

Key Responsibilities

• Agent Development: Build agents on Bedrock (Amazon Nova and other foundation models) for document generation, data validation, and case intake use cases.
• Implement Fargate task logic following established service patterns (e.g., mail-triggered tasks, chatbot-triggered tasks).
• Integrate with Microsoft Graph API for Teams-based delivery (message consumption, file attachment handling, callback delivery of outputs).
• Write and maintain prompt/agent configurations with appropriate guardrails for regulated activity (e.g., escalation to a human reviewer for non-standard cases).
• Unit- and integration-test agent outputs against defined accuracy/turnaround-time KPIs.
• Work within a distributed delivery model — code and configuration must be portable across sites.
• Document Processing: Deploy and maintain a document-processing Fargate service (chatbot-triggered document processing, output report delivery via callback).
• Integrate third-party extraction tooling into the environment as an early-milestone deliverable ahead of full go-live.
• Build extraction pipelines for structured and semi-structured documents across varying quality/formats.
• Collaborate with the QA/compliance function to ensure extracted data supports audit trail requirements.
• Tune extraction accuracy against baseline KPIs before handover to production agent workflows.

Required Experience