naukri

Agent - Business Team (Russian Speaker Only)

Fly Dubai

Dubai, UAE

Entry

Onsite

Discovered 4 weeks ago

Customer ServicePassenger AssistanceLuggage HandlingSecurity ProtocolsRussian

Free

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Key skills for this role

Customer ServicePassenger AssistanceLuggage Handling

Welcome business-class passengers upon their arrival at the airport and assist them with check-in procedures, luggage handling, and any special requests or requirements.
Provide personalized services to business-class passengers through security checkpoints, immigration, and to the Business class lounges / departure gates.
Offer assistance and support to passengers throughout their airport journey, including providing information on flight schedules, airport facilities, and amenities.
Meet and assist Business class passengers at all touch points and ensure that all their requirements are prioritized.
Address and escalate any issues or concerns raised by passengers promptly.
Liaise with airport staff and other relevant stakeholders to coordinate services and ensure a smooth transition for business-class passengers.
Adhere to all safety and security protocols and regulations to ensure the well-being and security of passengers at all times.
Maintain accurate records of passenger interactions, feedback, and any incidents or issues encountered during duty hours.
Provide support by effectively executing assigned tasks or responsibilities.

Provide personalized services to business-class passengers through security checkpoints, immigration, and to the Business class lounges / departure gates
Offer assistance and support to passengers throughout their airport journey, including providing information on flight schedules, airport facilities, and amenities
Meet and assist Business class passengers at all touch points and ensure that all their requirements are prioritized
Address and escalate any issues or concerns raised by passengers promptly
Liaise with airport staff and other relevant stakeholders to coordinate services and ensure a smooth transition for business-class passengers
Adhere to all safety and security protocols and regulations to ensure the well-being and security of passengers at all times

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