Advanced Technical Support Group Engineer- Remote

• H.S. Diploma or General Education Degree (GED) required
• Bachelors in EE or CS degree preferred
• 6-8 years working in the AV industry and 5 years of experience in Customer Support
• 3-5 years experience with Crestron's proprietary software development tools, including Simpl Windows, Simpl+, Simpl#, and D3Pro
• Works under minimal supervision with wide latitude for independent judgement
• Ability to undertake assigned projects with baseline information for completion and evolve project complexity with minimal supervision
• Ability to read and interpret system schematics, floorplans, etc.
• Proficient in Microsoft OS environments
• Proficient in Apple OS and applications desirable
• Proficient in MS 365 platforms: Excel, Word, PowerPoint required, Teams preferred
• Moderate / Advanced project management skills
• Must possess excellent interpersonal/written/verbal communication skills, with the ability to learn new technologies
• Able to effectively prioritize tasks to maximize benefit to the organization
• Able to work flexible hours as required by the client
• Crestron Certified Programmer required
• Crestron DMC-E Certified required

• 70 % travel

Per applicable state requirements, the annual pay range for this position ($77,000 - $110,000) which consists of base salary (subject to performance), reflects the hiring range for candidates.

Also note, an individual’s offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.

Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.

At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation.

Crestron’s success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services.

There will always be more to accomplish, and at Crestron, we believe the best way forward is together.

EOE/M/F/D/V No Solicitation Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.