Advanced Support Engineer, Diamond

At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.

Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.

This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.

We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.

What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.

If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.

Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment.

Business and technical communication skills are important for interfacing with clients, both at the engineer and management level. Working in a close-knit team environment, as well as organizational ability for multi-tasking and flexibility

Occasional travel to customer sites in the US and Canada is required as needed.

Ensures management of customer expectations and resolution of technical issues in a timely manner.

Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies

5-8 years of relevant enterprise level networking and Internet Security technology experience.

Experience with Check Point products required.

Strong understanding of networking and operating system functions of RHEL or other Linux based servers.