Advanced Pre Sales Engineer

Responsibilities

• Provides the full range of Pre-Sales Engineering services to an assigned base of large and complex customers. This is a " Service Solution Architect " role. Must have selling IT & Services experience. Maintains a working knowledge of the industry, market trends, and competitors . Acts as a trusted advisor and valuable resource to customers and the Sales team. Works with customers to conduct solution and implementation reviews , ensuring the prompt and effective resolution of technical or procedural challenges. Advises customers on product integration, service transition , and interoperability with Diebold Nixdorf and third-party solutions. Leverages consultative and persuasive sales methodologies to manage customer engagements and help drive opportunities to closure. Handles issues escalated from Pre-Sales Engineering colleagues, resolving independently or engaging senior expertise as appropriate . Provides system and solution support , either onsite or remotely, in support of customer engagements and industry events. Supports Sales by delivering solution design, implementation guidance, and technical support for both existing and new customers. Contributes to the continuous improvement of Pre-Sales Engineering metrics, reporting, tools, and documentation .
• Provides the full range of Pre-Sales Engineering services to an assigned base of large and complex customers.
• This is a " Service Solution Architect " role. Must have selling IT & Services experience.
• Maintains a working knowledge of the industry, market trends, and competitors .
• Acts as a trusted advisor and valuable resource to customers and the Sales team.
• Works with customers to conduct solution and implementation reviews , ensuring the prompt and effective resolution of technical or procedural challenges.
• Advises customers on product integration, service transition , and interoperability with Diebold Nixdorf and third-party solutions.
• Leverages consultative and persuasive sales methodologies to manage customer engagements and help drive opportunities to closure.
• Handles issues escalated from Pre-Sales Engineering colleagues, resolving independently or engaging senior expertise as appropriate .
• Provides system and solution support , either onsite or remotely, in support of customer engagements and industry events.
• Supports Sales by delivering solution design, implementation guidance, and technical support for both existing and new customers.
• Contributes to the continuous improvement of Pre-Sales Engineering metrics, reporting, tools, and documentation .

Required Qualifications

• Bachelor's Degree or equivalent work experience required.
• Minimum of 6-8 years of relevant experience or equivalent combination of education and experience in Pre Sales Engineering.
• Good business English skills (Written and spoken).

Company