Admissions and Records Executive
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Key skills for this role
About the Role
Duties and Responsibilities Process and assess undergraduate and postgraduate applications in accordance with approved admissions policies and standard operating procedures. Verify, maintain, and update applicant and student records to ensure accuracy, completeness, and regulatory compliance.
Key Skills for This Role
Full Job Posting
Duties And Responsibilities
- Process and assess undergraduate and postgraduate applications in accordance with approved admissions policies and standard operating procedures.
- Verify, maintain, and update applicant and student records to ensure accuracy, completeness, and regulatory compliance.
- Maintain accurate admissions, registration, and enrolment records within the Student Information System (SIS) and approved digital repositories.
- Liaise with academic departments to confirm that application and programme requirements are met.
- Provide professional and responsive customer service to applicants, students, and university staff.
- Respond to routine enquiries related to admissions status, documentation, registration, and student records.
- Update student records with changes to programmes, personal details, or status, as required.
- Support records management activities, including filing, archiving, and retrieval of admissions and student records in line with retention schedules.
- Verify student information for the issuance of official documents such as transcripts and graduation certificates.
- Liaise with internal departments such as Finance, Student Affairs, Marketing, and Recruitment to support accurate student records and processes.
- Maintain effective interdepartmental communication and coordination.
- Assist in the preparation of basic reports and data extracts related to admissions, enrolment, and records for operational and reporting purposes.
- Provide general administrative support to the admissions function, including the preparation of student-related documentation.
- Adhere to institutional policies, procedures, and confidentiality requirements related to admissions and student records management.
- Contribute to continuous improvement initiatives within admissions and records operations.
Skills
- Working knowledge of education regulations and admissions procedures
- Knowledge of different educational systems and qualifications frameworks.
- Ability to follow structured procedures and meet deadlines
- Clear written and verbal communication skills
- Ability to handle confidential information with discretion
- Basic reporting and data handling skills
- Ability to work independently and as part of a team in a regulated environment
- An organized, methodical approach to work with a patient and flexible attitude.
- Ability to manage time effectively and work under pressure and prioritize tasks.
- Knowledge of Microsoft Office suite (Outlook, Word, Excel and PowerPoint) and student information systems
Qualifications
- Bachelor's Degree (or equivalent) in a relevant field (E.g., Education, Business Administration).
- A dynamic and social personality with a proactive role in supporting applicants, students and university staff.
Experience
- A minimum of two years’ experience working in admissions in higher education or office administration is required.
- Experience of working in an educational or training environment is preferred.
Experience
- University or Academic: 2 years (Required)
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