Admission and Communication officer
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Key skills for this role
About the Role
LearnGate Educational Institute is seeking an experienced Admission and Communication Officer to handle student admissions, convert leads, conduct consultations, and manage communication.
Key Skills for This Role
Responsibilities
- Handle student admissions inquiries and convert leads into enrollments
- Conduct consultations with parents and students regarding programs and services
- Manage the complete admission process from inquiry to registration
- Build and maintain strong relationships with parents, students, schools, and corporate clients
- Coordinate communication through phone calls, emails, WhatsApp, and social media channels
- Follow up on leads generated through digital marketing campaigns and events
- Maintain accurate records of inquiries, registrations, and customer interactions
- Support marketing initiatives, events, and community outreach activities
- Ensure exceptional customer service and a positive experience for prospective families
Requirements
- Minimum 2 years of UAE experience in admissions, educational sales, student recruitment, or customer relations within the education sector
- Excellent communication and interpersonal skills in English
- Strong sales, negotiation, and relationship building abilities
- Proficiency in Microsoft Office and CRM systems
- Ability to work in a target oriented and fast paced environment
- Arabic language proficiency is an added advantage
Full Job Posting
Job Overview
- LearnGate Educational Institute is looking for a dynamic, results oriented, and experienced Admission and Communication Officer to join our team in Dubai.
- We are seeking professionals with a proven track record in student admissions, educational sales, and parent communication, preferably within the UAE education and training sector.
Key Responsibilities
- Handle student admissions inquiries and convert leads into enrollments.
- Conduct consultations with parents and students regarding programs and services.
- Manage the complete admission process from inquiry to registration.
- Build and maintain strong relationships with parents, students, schools, and corporate clients.
- Coordinate communication through phone calls, emails, WhatsApp, and social media channels.
- Follow up on leads generated through digital marketing campaigns and events.
- Maintain accurate records of inquiries, registrations, and customer interactions.
- Support marketing initiatives, events, and community outreach activities.
- Ensure exceptional customer service and a positive experience for prospective families.
Requirements
- Minimum 2 years of UAE experience in admissions, educational sales, student recruitment, or customer relations within the education sector.
- Experience working with educational institutes, training centers, schools, or EdTech organizations is highly preferred.
- Excellent communication and interpersonal skills in English.
- Arabic language proficiency will be considered an added advantage.
- Strong sales, negotiation, and relationship building abilities.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work in a target oriented and fast paced environment.
What We Offer
- Competitive salary package based on experience and performance.
- Performance based incentives.
- Opportunity to work with an innovative and growing educational institution.
- Professional growth and career advancement opportunities.
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