Administrator, Comprehensive Dance Programs

Major Duties and Responsibilities

• As Administrator, Comprehensive Dance Programs, you will provide administrative and operational support across the department, including:
• Supporting the administration of Young Dancers Program and Adult Ballet class schedules, attendance tracking, auditions, assessments, and related student activities
• Coordinating studio reservations, A/V setup, and other event logistics as required
• Maintaining departmental schedules, including meetings, travel, and other administrative commitments
• Coordinating administrative requirements for performances and demonstrations, including student lists, schedules, casting information, chaperoning logistics, and event documentation
• Preparing student reports by collecting, formatting, inputting, and editing teacher comments
• Liaising with the Registrar’s Department regarding registration, auditions, student records, and program information
• Acting as a primary point of contact for students, families, teachers, and other constituents, providing timely and professional customer service
• Responding to participant questions and concerns, following up on issues, and escalating matters to the appropriate staff member when required
• Assisting with departmental communications, reports, and administrative materials
• Supporting the Head of Comprehensive Dance Programs with departmental priorities, projects, timelines, and administrative requirements
• Coordinating administrative workflows and providing day-to-day guidance to part-time administrative staff and volunteers as required
• Maintaining departmental records, filing and retrieval systems, and supplies inventory
• Collaborating with internal departments to support website updates, marketing materials, and program communications
• Supporting the timely processing of invoices and departmental expenses
• Assisting with performances, auditions, workshops, special events, and other program activities
• Providing administrative and logistical support to artistic staff to facilitate the successful delivery of classes and program activities
• Maintaining confidentiality and exercising discretion when handling participant and departmental information

Qualifications/Skills/Experience

• More than anything, we are looking for someone who is organized, dependable, service-oriented, and passionate about supporting programs and creating a positive experience for students and families. Some of the qualifications below are of particular interest:
• Education:
• Post-secondary degree or equivalent professional experience
• Education, student services, office administration, or a related field considered an asset
• Experience:
• Minimum three years of experience in an administrative or related position
• Experience with data entry, records management, reporting, and database systems
• Experience providing customer or student service in a fast-paced environment
• Experience supporting events, programs, or multiple administrative priorities considered an asset

Skills & Abilities

• Strong organizational and time management skills, with the ability to manage multiple priorities and competing deadlines
• Excellent communication, customer service, and interpersonal skills
• Strong attention to detail and proofreading skills, with a commitment to accuracy
• Proficiency with Microsoft Office Suite
• Familiarity with relational databases and database management systems considered an asset
• Demonstrated professionalism, discretion, and ability to maintain confidential information
• Strong problem-solving and judgement skills, with the ability to identify when matters require escalation
• Ability to work collaboratively with students, families, teachers, artistic staff, and internal departments
• Flexible and adaptable approach to supporting program needs, including occasional evenings and weekends

Compensation

• Salary Range: $49,000 annually, commensurate with experience and aligned with internal equity. Total Rewards:
• Health & Wellness Benefits: Dental, Health, Paramedical, Short & Long Term Disability, Life Insurance, Employee Assistance Program
• Standard 35-hour work week
• Employer-matched Defined Contribution Pension Plan
• Paid vacation time starting at 4 weeks
• Commitment to work-life balance
• Professional development opportunities
• Discounted rates for NBS Adult Ballet Classes
• Employee discount at The Shoe Room, our dance retail store
• Subsidized lunch, beverages and snacks at our onsite café
• Collaborative and inclusive work environment: Join our EDI Committee or Social Committee and participate in monthly employee events!

Schedule

• Sunday (8:45AM - 4:45PM) - Thursday (11:30AM - 7:30PM)

Our Commitment to Equity & Accessibility