Administrative Coordinator, Graduate Student Services at Tufts University — Remote, USA | Base Career

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Provides advanced administrative support and coordinates clinical education data operations Provides advanced-level administrative support for Clinical Site Development and Clinical Education operations Tracks status of ongoing operational activities, projects, and requests; follows up with Clinical Site Development and Clinical Education teams as needed Evaluates workflows and communicates recommendations to improve operational efficiency, consistency, and data quality Supports the effective administration and maintenance of clinical education records, databases, and related technologies (e.g., Exxat Prism, Qualtrics, and Salesforce) to promote accurate and efficient data management Coordinates calendars, meetings, and scheduling activities supporting Clinical Site Development, Clinical Education teams, and affiliated clinical education sites
Provides advanced-level administrative support for Clinical Site Development and Clinical Education operations
Tracks status of ongoing operational activities, projects, and requests; follows up with Clinical Site Development and Clinical Education teams as needed
Evaluates workflows and communicates recommendations to improve operational efficiency, consistency, and data quality
Supports the effective administration and maintenance of clinical education records, databases, and related technologies (e.g., Exxat Prism, Qualtrics, and Salesforce) to promote accurate and efficient data management
Coordinates calendars, meetings, and scheduling activities supporting Clinical Site Development, Clinical Education teams, and affiliated clinical education sites
Maintains clinical education data integrity and operational records Collects, researches, verifies, and updates clinical education data to maintain the accuracy and integrity of operational records, databases, and supporting documentation Performs routine and large-scale audits of clinical education sites, locations, personnel, and associated records to identify discrepancies and ensure data accuracy Prepares, maintains, and updates spreadsheets, databases, reports, and other operational records supporting Clinical Site Development and Clinical Education operations Proofreads, edits, and validates documents and data to ensure completeness, consistency, and accuracy Gathers data, conducts research, and organizes information to support operational decision-making, reporting, and process improvement initiatives
Collects, researches, verifies, and updates clinical education data to maintain the accuracy and integrity of operational records, databases, and supporting documentation

5 years of related administrative, operational, or data management experience
Strong technical aptitude and proficiency using business software applications and databases
Advanced proficiency with Microsoft 365 applications, including Word, Excel, Outlook, Teams, and other business productivity tools; strong spreadsheet and database management skills
Demonstrated experience using collaborative document platforms and cloud-based file management systems (Box, OneDrive, SharePoint preferred)
Experience maintaining accurate records and managing large volumes of data with a high degree of accuracy and attention to detail
Excellent organizational, analytical, communication, collaboration, and interpersonal skills
Ability to prioritize multiple responsibilities, manage competing deadlines, and work independently and collaboratively
Associate's Degree
Experience managing or maintaining databases, preferably including Exxat, Qualtrics, Salesforce, or similar data management systems
Experience conducting data audits, maintaining data quality, or supporting operational reporting
Experience supporting healthcare, higher education, clinical education operations, or academic administration
Experience coordinating with external organizations or stakeholders
Customer service or client support experience in a professional environment

Administrative Coordinator, Graduate Student Services

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