Privacy Program Operations Manage the intake, triage, and tracking of data subject requests, ensuring requests are routed appropriately and processed in accordance with established procedures. Work closely with Privacy Officer to operationalize privacy reviews for international research and business activities by managing intake processes, reviews, and tracking outcomes. Collaborate with the Privacy Officer to evaluate and refine privacy-related intake forms, workflows, and business processes based on stakeholder feedback and operational experience.
Manage the intake, triage, and tracking of data subject requests, ensuring requests are routed appropriately and processed in accordance with established procedures.
Work closely with Privacy Officer to operationalize privacy reviews for international research and business activities by managing intake processes, reviews, and tracking outcomes.
Collaborate with the Privacy Officer to evaluate and refine privacy-related intake forms, workflows, and business processes based on stakeholder feedback and operational experience.
Privacy Development and Process Improvement Partner with stakeholders across the university to develop, document, test, and continuously improve workflows for fulfilling data subject requests. Contribute to the development, review, revision, and communication of university privacy policies, standards, and related guidance materials. Develop and maintain documentation, metrics, and reports related to privacy program activities, projects, and operational processes.
Partner with stakeholders across the university to develop, document, test, and continuously improve workflows for fulfilling data subject requests.
Contribute to the development, review, revision, and communication of university privacy policies, standards, and related guidance materials.
Develop and maintain documentation, metrics, and reports related to privacy program activities, projects, and operational processes.
Project Management and Stakeholder Engagement Engage and consult with a university-wide network of privacy liaisons by organizing meetings, preparing agendas, maintaining meeting minutes, tracking action items, and facilitating ongoing communications. Build and maintain effective working relationships with faculty, staff, researchers, and administrative partners to advance privacy program objectives across the university. Independently manage assigned projects and responsibilities, exercising sound judgment to identify issues, escalate concerns when appropriate, and drive tasks through to completion.
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Engage and consult with a university-wide network of privacy liaisons by organizing meetings, preparing agendas, maintaining meeting minutes, tracking action items, and facilitating ongoing communications.
Build and maintain effective working relationships with faculty, staff, researchers, and administrative partners to advance privacy program objectives across the university.
Independently manage assigned projects and responsibilities, exercising sound judgment to identify issues, escalate concerns when appropriate, and drive tasks through to completion.
Successful TTS staff are known for effectively applied expertise, continuous learning, thoughtful attention to detail, timely and appropriately calibrated follow-up, proactive and constructive problem solving, openness to new approaches, and for building effective partnerships and trust within TTS, across the university, and (where relevant) with external partners. All TTS staff are expected to follow departmental shared administrative practices, including effective planning and communication around time off, attending required TTS and university trainings, and developing professional goals as part of the PDP planning process. TTS staff are also responsible for working in ways that align with the TTS vision statement and for being aware of and following individual group and department-wide shared practices.
Bachelor's Degree Skills and experience typically required through a Bachelor's degree in related field.
3-5 years years of professional experience in privacy, compliance, information security, risk management, project coordination, higher education administration, or a related field; equivalent combination of education and experience may be considered.
Demonstrated ability to manage multiple projects and priorities simultaneously while maintaining exceptional attention to detail and organization.
Strong written and verbal communication skills, including the ability to build relationships and collaborate effectively with stakeholders across all levels of an organization.
Experience developing, documenting, coordinating, or improving business processes, workflows, or operational activities.
Ability to work independently, exercise sound judgment, and take ownership of assignments through completion with minimal supervision.
Certified Information Privacy Professional (CIPP) or other privacy-related certification
About Tufts University
Higher Education8424 employeesFounded 1852
Private research university providing higher education.