Administrative Assistant, Customer Service & Sales***Assistant(e) administratif(ve), service client et ventes

Job Summary

Principal Responsibilities

• Provide proactive administrative support to the Ontario Sales team, Regional Sales Managers, Directors, and other business leaders, ensuring priorities are managed efficiently and key business activities run smoothly.
• Support sales operations and sales programs by preparing and maintaining reports using advanced Excel tools and assisting with sales promotions, rebate programs, and other initiatives that support business objectives.
• Support business administration and operational processes by managing purchasing requests, processing invoices through SAP, and coordinating administrative workflows while ensuring compliance with internal policies and controls.
• Coordinate customer visits, meetings, sales events, travel arrangements, expense submissions, and other activities that contribute to a professional and positive stakeholder experience.
• Manage office operations and vendor relationships, including facilities coordination, office supplies, maintenance activities, contractor management, and ensuring required safety documentation and training requirements are maintained.
• Build strong relationships across the business while identifying opportunities to improve processes, increase efficiency, and support a productive workplace, including occasional reception coverage as required.

Qualifications & Experience

• High school diploma is required; post-secondary education in Business Administration or a related field is considered an asset.
• Minimum 2-3 years of experience supporting a sales team, sales leaders, or a sales-focused environment within a fast-paced organization.
• Advanced proficiency in Microsoft Office Suite, with strong Excel skills including Pivot Tables, VLOOKUPs, formulas, and report generation.
• Strong organizational skills with the ability to manage multiple priorities, coordinate competing requests, and meet deadlines.
• Excellent communication, relationship-building, critical thinking, and problem-solving skills, with the ability to exercise sound judgment and adapt in a fast-paced environment.
• Ability to work independently while contributing to a collaborative, team-oriented environment.