Administrative Assistant (Casual)

As an Administrative Assistant, you will play a key role in supporting daily operations across assigned programs.

You will ensure effective communication, coordinate administrative processes, and help maintain a welcoming and organized environment for clients, families, and staff.

Reporting to the Executive Assistant, you will:

• Provide clerical and administrative support to Clinical Managers and frontline staff.
• Offer reception support, including scheduling appointments, coordinating conference calls, maintaining calendars, and managing incoming calls.
• Screen and redirect calls appropriately, including responding to urgent or crisis-related inquiries.
• Attend unit meetings and prepare accurate meeting minutes.
• Sort and distribute incoming and outgoing mail and maintain office supply inventory.
• Support office equipment maintenance (copiers, fax machines, postage meter, etc.) including troubleshooting as needed.
• Assist with agency events, including purchasing supplies and managing receipts and gift cards.
• Provide flexible coverage for reception and office functions as needed.
• Attend meetings and training as required.

This is a casual position.

Flexibility is required to support program and office needs.

• College diploma in Business or related field, or an equivalent combination of education and experience.
• 3-5 years of experience working in a fast-paced office environment.
• Working knowledge of common office software and systems

• Strong organization and time management skills
• Ability to work independently and manage competing priorities
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Ability to maintain confidentiality and exercise sound judgement
• Problem-solving skills, including the ability to manage conflict and support solutions
• A collaborative team approach and commitment to FIREFLY's values

Conditions of Employment:

• Ability to manage a reasonable workload with effective prioritization and follow-up
• Commitment to teamwork while working independently
• Commitment to delivering high-quality work
• Ability to support a respectful and safe workplace
• Commitment to promoting and following FIREFLY's health and safety practice

At FIREFLY, we believe in supporting our staff so they can support our communities.

We offer a welcoming, team-focused environment and opportunities for professional growth.

Interested in this position?

We encourage you to apply.

Applications will be accepted until the position is filled.

Only those selected for an interview will be contacted.

FIREFLY does not use artificial intelligence to screen, assess, or select applicants.