Administration Officer

Be the friendly first point of contact for patients, families and visitors, providing exceptional customer service while managing appointments, enquiries and phone calls.

Keep the department running smoothly by coordinating clinic bookings, transport, interpreter services and liaising with teams across the hospital.

Maintain accurate patient records, prepare correspondence and reports, and ensure all documentation is processed efficiently and confidentially.

Support a range of administrative activities, including clinical trials, country clinics and other services that help deliver high-quality patient care.

Work closely with a supportive team, contributing to continuous improvements and providing administrative support across the department as needed.

Previous experience in an administrative role, ideally within a healthcare or hospital environment.

A friendly, professional approach with excellent communication and customer service skills.

Strong organisational skills with the ability to manage competing priorities in a busy environment.

High attention to detail and confidence using Microsoft Office and electronic patient management systems.

A proactive team player who takes initiative, works well independently and is committed to delivering excellent patient care through outstanding administrative support.

Exceptional Rewards: Competitive pay and not-for-profit salary packaging to maximise your income

Seamless NSW Health Mobility: Smooth transfer of your qualifying service and leave entitlements

World-Class: Be part of a renowned precinct alongside the Garvan & Victor Chang institutes

Excellence: Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives

Cutting-Edge Oncology: Deliver advanced cancer care and trials at the renowned Kinghorn Cancer Centre

Community: Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care

Professional Advancement: Accelerate your career with study leave and Curran Foundation scholarships

Health & Wellbeing: Fitness Passport, discounted private health, & cultural recognitions and celebrations

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

View Code of Conduct