Admin Executive (Mandarin Speaker)
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Key skills for this role
About the Role
Mitrade is seeking an Admin Executive with Mandarin language skills to provide comprehensive administrative support and ensure smooth office operations. The role includes managing office administration, vendor coordination, procurement, and employee support.
Key Skills for This Role
Responsibilities
- Manage daily office operations and ensure the workplace is organized, efficient, and well maintained
- Coordinate with building management, vendors, suppliers, and service providers regarding office facilities, maintenance, repairs, and administrative requirements
- Manage office supplies inventory and procurement activities, ensuring timely replenishment and cost effective purchasing
- Support employee onboarding and offboarding processes, including workstation setup, access arrangements, and administrative documentation
- Assist with travel arrangements, accommodation bookings, visa applications, and transportation coordination for employees and visitors
- Maintain accurate records of contracts, invoices, office expenses, and administrative documents in accordance with company policies
- Process purchase requests, vendor invoices, and administrative expense claims while ensuring proper documentation and approvals
- Organize meetings, company events, team activities, and training sessions, including logistics and venue coordination
- Handle courier services, mail distribution, document filing, and record management activities
- Liaise effectively with Mandarin speaking stakeholders, vendors, regional teams, and business partners to facilitate smooth communication and operations
- Proactively identify opportunities to improve administrative processes and enhance office efficiency
- Collaborate with cross functional teams to provide administrative support and ensure business continuity
Requirements
- Diploma or above, or equivalent work experience
- Native or fluent Mandarin language proficiency is mandatory
- Excellent verbal and written communication skills in both Mandarin and English
- Minimum 2 years of experience in office administration, administration support, office management, or a related role
- Experience coordinating vendors, facilities management, procurement, and office operations
- Strong organizational and time management skills
- Strong attention to detail and ability to maintain accurate records
- Excellent interpersonal and communication skills
- Strong problem solving abilities
- High level of integrity, professionalism, and accountability
- Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Ability to work a 5 day work week
Full Job Posting
Company Overview
- Mitrade is an award winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySEC), the Cayman Islands (CIMA), Mauritius (FSC), South Africa (FSCA) and the United Arab Emirates (CMA).
- We were founded in Melbourne, Australia and have offices worldwide.
- Leveraging our proprietary in house state of the art technology, Mitrade has developed a one stop digital trading platform tailored for investors.
- Serving over seven million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms.
Role Summary
- Responding to clients’ inquiries via various means/channels in a timely manner, processing account applications in accordance with regulatory requirements.
- Ability to work a variety of shifts to provide a well rounded service to global customers.
Key Day to Day Responsibilities
- Manage daily office operations and ensure the workplace is organized, efficient, and well maintained.
- Coordinate with building management, vendors, suppliers, and service providers regarding office facilities, maintenance, repairs, and administrative requirements.
- Manage office supplies inventory and procurement activities, ensuring timely replenishment and cost effective purchasing.
- Support employee onboarding and offboarding processes, including workstation setup, access arrangements, and administrative documentation.
- Assist with travel arrangements, accommodation bookings, visa applications, and transportation coordination for employees and visitors.
- Maintain accurate records of contracts, invoices, office expenses, and administrative documents in accordance with company policies.
- Process purchase requests, vendor invoices, and administrative expense claims while ensuring proper documentation and approvals.
- Organize meetings, company events, team activities, and training sessions, including logistics and venue coordination.
- Handle courier services, mail distribution, document filing, and record management activities.
- Liaise effectively with Mandarin speaking stakeholders, vendors, regional teams, and business partners to facilitate smooth communication and operations.
- Proactively identify opportunities to improve administrative processes and enhance office efficiency.
- Collaborate with cross functional teams to provide administrative support and ensure business continuity.
Requirements
- Diploma or above, or equivalent work experience.
- Native or fluent Mandarin language proficiency is mandatory, with excellent verbal and written communication skills in both Mandarin and English.
- Minimum 2 years of experience in office administration, administration support, office management, or a related role.
- Experience coordinating vendors, facilities management, procurement, and office operations.
- Strong organizational and time management skills with the ability to manage multiple tasks and priorities effectively.
- Strong attention to detail and ability to maintain accurate records and documentation.
- Excellent interpersonal and communication skills with the ability to work effectively with stakeholders across different regions and cultures.
- Strong problem solving abilities and the ability to handle administrative issues efficiently and independently.
- High level of integrity, professionalism, and accountability.
- Experience in travel coordination, event management, and employee support activities is considered an advantage.
- Strong proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint, and Outlook.
- Positive, collaborative attitude with a willingness to learn and grow in a fast paced environment.
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