Accounts Receivable Officer -Credit Control (Healthcare RCM)
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Key skills for this role
About the Role
Salvone Technology Solutions is seeking an experienced Accounts Receivable Officer for credit control in healthcare RCM, supporting UK operations remotely from Dubai. The role involves managing collections from council funders and self-funders, requiring strong Excel skills and a professional telephone manner.
Key Skills for This Role
Responsibilities
- Own the collections cycle for council funders: pre due date checks, due date notifications, and structured follow up
- Investigate and resolve council disputes including care package reviews, placement authorisations, top up fee queries, and technical billing issues
- Manage self funder and client contribution collections through staged escalation process
- Track client contributions against expected amounts and flag shortfalls
- Maintain invoice wise report and submit weekly collections update to AR Team Lead
- Apply escalation timelines consistently across council and self funder accounts
- Support month end close with collection status, aged debt data, and invoice level reporting
Requirements
- 2+ years in credit control / accounts receivable within a healthcare RCM environment
- Experience managing both institutional and individual debtors
- Strong Excel skills and proficiency with aged debt reporting
- Excellent written and verbal English
- Professional telephone manner and composure for sensitive conversations
- Self directed and detail focused
Full Job Posting
Overview
- Salvone provides Revenue Cycle Management and accounts receivable services to UK based healthcare providers. Our Dubai team delivers end to end receivables — invoicing, reconciliation, credit control, and month end reporting — supporting UK operations on a remote model. We are seeking an experienced
Key Responsibilities
- Own the collections cycle for council funders: pre due date checks (submission status, PO/BC numbers), due date notifications, and structured follow up
- Investigate and resolve council disputes, including care package reviews, placement authorisations, top up fee queries, and technical billing issues
- Manage self funder and client contribution collections through a staged escalation process: reminders, phone contact, payment plans, formal letters, and legal assessment where required
- Track client contributions against expected amounts and flag shortfalls
- Maintain the invoice wise report and submit a weekly collections update to the AR Team Lead
- Apply escalation timelines consistently across council and self funder accounts
- Support month end close with collection status, aged debt data, and invoice level reporting
Essential Requirements
- 2+ years in credit control / accounts receivable within a healthcare RCM environment
- Experience managing both institutional and individual debtors
- Strong Excel skills and proficiency with aged debt reporting
- Excellent written and verbal English, with the ability to adapt tone across institutional and individual stakeholders
- A professional telephone manner and the composure to handle sensitive conversations
- Self directed and detail focused, suited to a remote delivery team
Desirable
- Experience with Odoo or a comparable ERP
- Healthcare or social care billing background
- Familiarity with UK Local Authority funding processes and self funder collections
- Knowledge of UK debt recovery practice
- A professional accounting qualification (part or fully qualified)
Compensation
- Pay: AED3,000.00 AED4,000.00 per month
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