Accounts Executive - Managed Services (Presales/Aftersales)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Convergint MEA seeks an Accounts Executive for managed services, handling presales and aftersales support. The role involves preparing maintenance proposals, coordinating service teams, and managing key accounts.
Key Skills for This Role
Responsibilities
- First line support for after sales services
- Prepares quotations and proposals for maintenance requests
- Operational planning for deploying manpower for job execution
- Monitors progress of work orders assigned to team members
- Actual sourcing and procurement activities for maintenance
- Coordinates with freight forwarder and suppliers for maintenance orders
- Prepares monthly reports and updates NetSuite daily
- Attends client meetings and participates in tender preparation
Requirements
- Bachelor or Diploma of Engineering in Electrical, Electronics, Computers, or IT
- Minimum 2 years experience in operations or after sales support, preferably in IT or security services
- Must have extensive knowledge of UAE
- Project Management skills essential; certification will be an asset
Full Job Posting
Job Summary
- Responsible for all maintenance activities related to accounts and/or local designated team activities, including preparation of proposals for AMC and Services, administrating team members, and executing work orders.
Key Results Areas (Responsibilities)
- First line support for after sales services.
- Prepares quotations and proposals for maintenance requests.
- Operational planning for deploying all required manpower for the execution of jobs.
- Provides instruction on maintenance scope, timelines, locations, and all relevant details.
- Arrange site visits before commencement of the job.
- Monitors progress of the work orders (cases) assigned to their respective team members.
- Actual sourcing and procurement activities for maintenance activities.
- Coordination with the freight forwarder & supplier while placing orders for maintenance.
- Coordinates with necessary work permits associated to the site.
- Prepares monthly reports.
- Updating NetSuite daily based on the logs open and logs closed.
- Attends client meetings.
Key Job Requirements
- Bachelor or Diploma of Engineering in Electrical or Electronics or Computers or IT as minimum.
- Project Management skills are essential; certification will be an asset.
- Minimum 2 years experience in operations or after sales support preferably in IT or security services.
- Must have extensive knowledge of UAE.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Convergint MEA
Marketing Specialist
Dubai, UAE
We are looking for a creative and detail-oriented Marketing Specialist for a 6-month contract based in Dubai. The role involves digital marketing, social media management, content creation, website updates, CRM support,
Accounts Payable Lead
Dubai, UAE
Convergint MEA is hiring an Accounts Payable Lead to manage daily AP operations, invoice processing, and vendor payments. The role requires 5-8 years of AP experience with team leadership exposure and ERP system proficie
Accounts Receivable Lead
Dubai, UAE
Convergint MEA is seeking an experienced Accounts Receivable Lead to oversee collections, billing oversight, customer account management, cash flow forecasting, and credit risk assessment. The role requires a Bachelor's
Accounts Payable Lead
Dubai, UAE
Convergint MEA is hiring an Accounts Payable Lead to manage daily AP operations, invoice processing, vendor payments, and reconciliations. Candidates need a Bachelor's degree in Accounting/Finance, 5-8 years of AP experi
Sales Coordinator
Dubai, UAE
We are looking for a detail-oriented and organized Presales Coordinator to support our Presales team in managing CRM activities, proposal documentation, tender submissions, and administrative coordination. The ideal cand
Project Manager
Dubai, UAE
Russian language proficiency is required (mandatory) for this role due to client communication requirements. We are looking for an experienced Project Manager to join our Projects team in the UAE. The ideal candidate wil
SOC Executive
, UAE
Job Summary: Responsible for managing all customer support activities as the first point of contact for the Maintenance department’s site operations. This includes handling inbound communications (calls, emails, messages
Accounts Executive
Abu Dhabi Emirate, UAE
We are looking for a proactive and detail-oriented Maintenance Coordinator / After Sales Support Engineer to manage maintenance operations, after-sales support activities, and service coordination for assigned accounts.
Marketing Specialist
Dubai, UAE
Accounts Payable Lead
Dubai, UAE
Accounts Receivable Lead
Dubai, UAE
Accounts Payable Lead
Dubai, UAE
Sales Coordinator
Dubai, UAE
Project Manager
Dubai, UAE
SOC Executive
, UAE
Accounts Executive
Abu Dhabi Emirate, UAE