Account Solution Architect

Strong technical background with experience in solution architecture, consultative selling and complete sales process management (pre and post sales).

Foundational level knowledge of Red Hat’s portfolio of products and an advanced level of knowledge of Red Hat Enterprise Linux, Ansible, OpenShift, Cloud and DevOps. Accounts may require depth of knowledge in additional areas, based upon customer needs and priorities.

Excellent communication and executive presentation skills, with the ability to convey and demonstrate complex technical concepts to both technical and non-technical audiences. Conduct executive business reviews as required.

Proven experience in customer success and technical account planning, account management or related roles, with a focus on delivering exceptional customer experiences.

Strong cross functional collaborator with the ability to build and maintain strong relationships with customers and internal stakeholders.

Strong discovery, problem-solving and analytical skills to understand customer requirements and design appropriate solutions.

Able to adapt and flexibly work in a fast-paced, dynamic environment. Leverage Red Hat’s open culture to achieve business goals and objectives.

Strong project management skills to manage multiple customer accounts and prioritize tasks effectively.

Understanding of sales engagement business impacts and ability to quickly gain expert knowledge of the customer’s business.

Willingness to travel as needed to meet the needs of the business and our customers.

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.