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Territory Services Manager
Red Hat
Amsterdam, USA
Full-time
Manager
Remote
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The Red Hat Services team is looking for an experienced sales professional to join us as a Territory Services Manager in Netherlands.
In this role, you will serve as a representative of Red Hat Services within customer account teams and work closely with a range of stakeholders to understand customer business and technical needs to develop and present solutions to support their goals.
The Red Hat services team serves as the catalyst to customer success through understanding customer needs and offering consulting and training as a part of Red Hat’s solutions.
The role develops solutions aligned to customer outcomes, coordinates with delivery and sales teams, and resolves moderately complex service sales issues within their scope of responsibility.
You’ll play a critical role in ensuring a seamless customer experience.
As a Territory Services Manager, you’ll report to a Regional Services Manager, you'll be responsible for an assigned region, market, or set of accounts.
Successful applicants must reside in a country where Red Hat is registered to do business.
What You Will Do
Attend or host regular meetings with customers to build relationships in a professional and personal manner through on-site meetings and events
Analyze, strategize, and assist in the development of roadmaps within customers to help grow and expand the presence of Red Hat’s services in the market
Build relationships with account-level stakeholders to increase influence within accounts
Develop partner relationships extending beyond existing customers to help develop a deeper community of Red Hat’s partners
Develop relationships with key customer stakeholders to grow bookings and revenue within your accounts
Actively participate in account planning and strategy sessions, and reviews with the wider the account team
Coordinate and help facilitate discovery sessions to capture customer goals, challenges, and opportunities
Help solve customer problems and work closely with Sales, Specialist Sales Professionals (SSP), Solutions Architects (SA) and Global Professional Services (GPS) Architects and other extended account team members
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