Account Manager - US Remote

Our Account Management team sits at the heart of the customer journey. As an Account Manager, you’ll work closely with clients—ensuring they’re fully supported, informed, and maximizing the value of our platform. You’ll collaborate with Sales, Customer Support, and even Product to share customer feedback and shape the future of our offering.

Our clients range from solo operators to growing travel companies, so adaptability and communication are key. A big part of your day-to-day will include answering questions, resolving issues, and identifying opportunities to upsell and cross-sell additional features. If you love building trust and solving problems, this is a great fit.

Are fluent in English (other languages are a plus—be sure to list them in your resume).

Have excellent communication skills—both written and verbal.

Have strong interpersonal and customer service instincts.

Enjoy helping businesses thrive through hands-on support and strategic advice.

Have 2+ years of experience in B2B account management or customer success.

Are a natural multitasker who can manage multiple clients and needs at once.

Are solutions-oriented and calm under pressure. Thrive in a remote-first, fast-paced environment.

Are willing to travel up to 10% for client visits.

Bonus: Minor SaaS sales experience or experience with up-selling products;

Bonus: Up-to-date understanding of the travel industry’s consumer behavior;

Bonus: Knowledge of Hubspot CRM or other CRM platforms.