Account Manager Transfer Agency
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Key skills for this role
About the Role
Apex Group is seeking an Account Manager (AVP) for Transfer Agency in Abu Dhabi. The role requires 5-7 years of experience with at least 3 years in Transfer Agency and 2 years in a managerial role, overseeing investor due diligence, AML/KYC, and fund administration.
Key Skills for This Role
Responsibilities
- Work individually and as part of a team to cover an assigned set of funds as a knowledgeable point of contact for fund investors, fund managers, and internal teams
- Possess good understanding of AML/KYC laws and adhere to established policies, procedures, and controls
- Coordinate with appropriate operations and CRM teams to ensure tasks are completed
- Establish good relationship with FA teams and ensure workflow/procedures are updated
- Responsible for Fund audits in relation to TA related PBC requirements
- Maintain knowledge of assigned funds, fund timelines, deal documentation, and related processes
- Understand workflows and organize responsibilities to meet deadlines with attention to detail
- Participate in special projects including automation efforts, enhanced controls, system testing, and client research
Requirements
- Overall 5 7 years of experience with a minimum of 3 years in Transfer Agency role
- Minimum of 2 years of experience at team leader/managerial role (for AVP role)
- Good understanding and knowledge of AML/KYC laws and guidelines set out by appropriate MENA Regulators, CIMA and Apex AML Policies
- Knowledge of all Transfer Agency functions including AML/KYC, investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings
- Basic understanding of Fund structures share classes vs. series and NAV per share
- Good command of English language; understanding of Arabic is an added advantage
- Confident in communicating with investors and handling situations in line with policies
Full Job Posting
About Apex
- Apex Group is one of the world’s largest fund administration and middle office solutions providers.
- Represented by over 13,000 employees across 112 offices worldwide.
Role Overview
- Transfer Agency AVP role located in Abu Dhabi.
- Department: Operations, Transfer Agency.
- Employment Type: Full Time.
Our Services: Investor Due Diligence
- AML screening to ensure investor compliance with money laundering.
- All Investor Types Considered (individual, nominee, entities, trusts, partnerships etc.).
- Collection and Identification of Beneficial Owners and Shareholders.
- Upfront and ongoing screening of investor and associated parties (UBOs, directors, trustees etc.).
- PEP identification and Reporting Registration and Static Data.
- Maintain Investor Registers, including all static data such as address, emails, PEP, investor risk classification and tracking of KYC renewal date.
- Distribute Investor Communications/ mailings via manual email, portal or system generated Dealing & Cash.
- Receive and Process Subscriptions, Redemptions, Transfers, and Switches.
- Approve bank information for wires.
- Match money received to money in the bank.
Reconciliations
- Reconcile money movements related to subscriptions, redemptions, switches and distribution.
- Investigate reconciliation breaks.
- Chase for missing monies related to partial or unsettled payments.
- Ensure custodians/ distributors are all reconciled by the end of each month.
Reporting
- Client Reporting via e mail or system generated or Portal (PFS Paxus, Apex Connect, E front, Investment Café).
- Fund Manager reporting: missing docs, AML status of investors, estimated/confirmed cash flows.
- Investor Reporting: NAV statements, Contract notes confirmation subscription/ redemption, Capital Calls, Dividend distribution notices.
- Custodian/ distributor reporting: Fund settle CNs, access to accounts for ClearStream, Allfunds and more.
- Family Office reporting: Updating FO investor accounts Tax, FATCA/CRS.
- Collection of relevant FATCA/CRS forms.
- TIN and GIIN verification.
- Tax declaration collection.
- Defining tax status of every investor in system.
Role Responsibilities
- Working individually and as part of a team to cover an assigned set of funds as a knowledgeable and professional point of contact.
- Possess good understanding and knowledge of AML/KYC laws and guidelines.
- Knowledge of Bermuda and BVI AML/KYC laws will be an added advantage.
- Should have knowledge of all Transfer Agency functions including AML/KYC and investor onboarding, Share Registry Dealings, Metrosoft screening, Payments, FATCA/CRS filings etc.
- Should coordinate with the appropriate operations and CRM teams involved.
- Possess a basic Understanding of Fund structures share classes vs. series and understand the NAV per share.
- Basic understanding of accounting related to subscriptions, redemptions, distributions.
- Establish a good relationship with FA teams and establish the workflow/procedures.
- Responsible for Fund audits in relation to any TA related PBC requirements.
- Have a good command on the English language; understanding of Arabic will be an added advantage.
- Possess good email etiquettes.
- Confident in communicating with investors and handle any situations.
Required Experience
- Overall, 5 7 years of experience with a minimum of 3 years’ experience in Transfer Agency role.
- Minimum of 2 years of experience at team leader/managerial role (for AVP role).
What you will get in return
- A high level of visibility within a large organisation on an upwards trajectory.
- The ability to define a function of the Apex Business in State of Qatar.
- Be part of a dynamic and fast paced team that makes a genuine impact on revenue and sales pipeline.
- Opportunity to work with a diverse, agile and global product line.
- The opportunity to innovate, improve process and really make a difference.
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