Account Manager
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Key skills for this role
About the Role
LSEG is seeking an Account Manager to join the regional team in Riyadh. The role focuses on developing customer relationships and supporting account management for medium-sized revenue accounts, executing standard sales and renewal processes.
Key Skills for This Role
Responsibilities
- Develop customer relationships and support account management for medium size revenue accounts
- Execute standard sales and renewal processes
- Maintain pipeline hygiene (renewals and gross) in Salesforce
- Ensure all client administrative tasks are fulfilled and work with customer operations to help with deal execution and support
- Attain average customer dedication and customer happiness scores at minimum
- Engage with clients and vendor partners proactively
- Handle on boarding of clients, following defined processes and suggesting improvements
- Complete Territory Plans and know required information about the industry, domain, and target personas
Requirements
- Strong understanding of customers and their business model and workflows
- Experience in account management or financial sector
- Sophisticated selling skills (identify, develop and articulate a complex proposition/consultative selling)
- Strong negotiation skills
- Superior interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency
- Problem solving skills: ability to understand, articulate, structure and solve client needs
- Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization
- Ability to collaborate with other teams
- University/college degree, equivalent experience may be considered
- Confirmed account management, sales or marketing experience in a customer facing environment required
Full Job Posting
Role Overview
- We are looking for an Account Manager to join the regional team in Riyadh.
- The role is designed to develop customer relationships and support account management for medium size revenue accounts, executing standard sales and renewal processes where applicable.
Role Responsibilities & Key Accountabilities
- Responsible for client relationship management and sales activities across a set of transactional customer accounts.
- Understands what the sales cycle entails and gains knowledge of particulars for supporting accounts.
- Maintains pipeline hygiene (renewals and gross) in Salesforce, ensures all client administrative tasks are fulfilled and work with customer operations to help with deal execution and support.
- Attains average customer dedication and customer happiness scores at minimum.
- Engages with clients and vendor partners proactively.
- Handles on boarding of clients, following defined processes and suggesting improvements to these processes as need be.
- Completes Territory Plans and knows required information about the industry, domain, and target personas.
What do you need to bring?
- Strong understanding of customers and their business model and workflows.
- Experience in account management or financial sector.
- Sophisticated selling skills (identify, develop and articulate a complex proposition/consultative selling).
- Strong negotiation skills.
- Superior interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency.
- Problem solving skills: ability to understand, articulate, structure and solve client needs.
- Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
- Ability to collaborate with other teams.
- University/college degree, equivalent experience may be considered depending on position/department, advanced degree may be preferred.
- Confirmed account management, sales or marketing experience in a customer facing environment required.
Location & Work Type
- Location: Riyadh
- Type: hybrid (3 days in the office; 2 days work from home)
- Aligned with Saudization: KSA National requirement
Why Join Us?
- Hybrid and flexible working arrangements.
- Constant Learning: 90 Day Sales On Boarding Program, E learning platform, a range of workshops, access to real time economic data.
- A welcoming, inclusive culture backed by Employee Networks.
- A competitive referral bonus program.
- Access to private healthcare, wellness support, and pension contributions.
- Professional development: Quarterly Connects to ensure you meet your Goals & Objectives.
- Paid volunteer time to support causes that matter to you.
- A team that values your input and supports your goals.
About LSEG
- LSEG is a leading global financial markets infrastructure and data provider.
- Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
- Our values of Integrity, Partnership, Excellence and Change underpin our purpose.
- We are proud to be an equal opportunities employer.
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