Account Manager
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Key skills for this role
About the Role
Croda is seeking an Account Manager for the Consumer Care business in the Middle East region. The role involves managing sales, business development, and customer relationships to achieve sales targets.
Key Skills for This Role
Responsibilities
- Manage sales and business development activities and customer relationships to ensure sales targets are achieved
- Maintain and develop relationships with customers via frequent direct contacts and establish new business relationships with prospects
- Promote Croda’s products and solutions within the region and coordinate projects and development work with customers
- Liaise with necessary Croda functions to ensure all requirements are fulfilled from order receipt to cash collection
- Report promptly on the business for the relevant region, identifying threats and opportunities
- Assist in promotion of new and existing products by attending exhibitions and undertaking marketing projects
Requirements
- Bachelor’s or Master’s degree in Chemistry, Chemical Engineering or related fields
- At least 5 years of experience in specialty chemical sales, preferably in consumer care ingredients market
- Fluent in English; advanced in Arabic is a plus
- Strong selling skills and commercial awareness
- Good knowledge of customers, competition, and existing customer network in the Middle East region
Full Job Posting
About Croda
- Croda is a FTSE100 organisation focused on our purpose of Smart Science to Improve Lives™. With a market capitalisation of ~£6 billion and nearly 6,000 employees globally, our smart science is found in products that touch our lives every day.
Position Overview
- We are looking for an Account Manager– Consumer Care to join our organisation within Middle East Region.
- Reporting into the Sector Sales Manager of our Consumer Care business, you will play a pioneer role for our continues growth and enhancing our customer satisfaction in the business.
Who We’re Looking For
- Bachelor’s or Master’s degree in Chemistry, Chemical Engineering or related fields.
- Fluent in English, advanced in Arabic is a plus.
- At least 5 years of experience in the specialty chemical sales field, preferable in consumer care ingredients market.
- Ability to communicate on a technical level (cooperation with R&D departments) as well as negotiation skills (cooperation with purchasing departments).
- Have a strong selling skills, commercially aware with a growth mindset.
- Good knowledge of customers, competition, and an existing customer network in the Middle East Region will be an ideal.
- A results driven mindset with the ability to meet and exceed targets.
- Ability to work independently and as part of a team.
- Strong communication, presentation skills.
- Good organizational & time management skills – able to prioritize work.
- Strong customer focus, adaptability to changing market conditions.
What You’ll Be Doing
- Be part of a team that values diversity, sustainability, and continuous innovation, where your ideas and contributions matter.
- Manage sales and business development activities and customer relationships to ensure sales targets are achieved.
- Maintain and develop relationship with customers via frequent direct contacts and establish new business relationships with prospects.
- Promote Croda’s products and solutions within the region and coordinate projects and development work with customers.
- Liaise with all necessary Croda functions as required (e.g., Business Development, Supply Chain, Finance, PAD) to ensure all requirements (customer & Croda) are fulfilled from order receipt to cash collection.
- Report promptly on the business (e.g., call visit reports) for the relevant region, identifying any threats and developing a mitigation plan, creating new opportunities and developing a game plan to commercialization.
- Assist in the promotion of new and existing products by attending exhibitions and undertaking marketing projects as directed by sales management.
- Supervise the orders in cooperation with Customer Service, and update forecast in a timely manner for stock management perspective.
What We Offer
- Opportunity for professional development.
- Excellent working environment, surrounded by different nationalities.
- To be surrounded by great professionals with extensive knowledge, where you will never stop learning.
- Private medical insurance & Life insurance.
- 22 days paid holiday allowance (plus bank holidays).
- Access to share plans.
- Generous parental leave.
- Free car parking on the Dubai Science Park area.
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