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Account Manager

Croda
Dubai, UAE
Full Time
Mid
Onsite
1 months ago
SalesBusiness DevelopmentCustomer Relationship ManagementNegotiationTechnical CommunicationChemistry Knowledge
Free

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About Croda

  • Croda is a FTSE100 organisation focused on our purpose of Smart Science to Improve Lives™. With a market capitalisation of ~£6 billion and nearly 6,000 employees globally, our smart science is found in products that touch our lives every day.

Position Overview

  • We are looking for an Account Manager– Consumer Care to join our organisation within Middle East Region.
  • Reporting into the Sector Sales Manager of our Consumer Care business, you will play a pioneer role for our continues growth and enhancing our customer satisfaction in the business.

Who We’re Looking For

  • Bachelor’s or Master’s degree in Chemistry, Chemical Engineering or related fields.
  • Fluent in English, advanced in Arabic is a plus.
  • At least 5 years of experience in the specialty chemical sales field, preferable in consumer care ingredients market.
  • Ability to communicate on a technical level (cooperation with R&D departments) as well as negotiation skills (cooperation with purchasing departments).
  • Have a strong selling skills, commercially aware with a growth mindset.
  • Good knowledge of customers, competition, and an existing customer network in the Middle East Region will be an ideal.
  • A results driven mindset with the ability to meet and exceed targets.
  • Ability to work independently and as part of a team.
  • Strong communication, presentation skills.
  • Good organizational & time management skills – able to prioritize work.
  • Strong customer focus, adaptability to changing market conditions.

What You’ll Be Doing

  • Be part of a team that values diversity, sustainability, and continuous innovation, where your ideas and contributions matter.
  • Manage sales and business development activities and customer relationships to ensure sales targets are achieved.
  • Maintain and develop relationship with customers via frequent direct contacts and establish new business relationships with prospects.
  • Promote Croda’s products and solutions within the region and coordinate projects and development work with customers.
  • Liaise with all necessary Croda functions as required (e.g., Business Development, Supply Chain, Finance, PAD) to ensure all requirements (customer & Croda) are fulfilled from order receipt to cash collection.
  • Report promptly on the business (e.g., call visit reports) for the relevant region, identifying any threats and developing a mitigation plan, creating new opportunities and developing a game plan to commercialization.
  • Assist in the promotion of new and existing products by attending exhibitions and undertaking marketing projects as directed by sales management.
  • Supervise the orders in cooperation with Customer Service, and update forecast in a timely manner for stock management perspective.

What We Offer

  • Opportunity for professional development.
  • Excellent working environment, surrounded by different nationalities.
  • To be surrounded by great professionals with extensive knowledge, where you will never stop learning.
  • Private medical insurance & Life insurance.
  • 22 days paid holiday allowance (plus bank holidays).
  • Access to share plans.
  • Generous parental leave.
  • Free car parking on the Dubai Science Park area.

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