Account Manager, District Cooling Vertical

Develop and execute a UAE District Cooling market growth plan aligned with Carrier's strategic objectives.

Identify, qualify and pursue strategic district cooling opportunities across Dubai, Abu Dhabi and the Northern Emirates.

Develop and maintain a robust opportunity pipeline and provide accurate sales forecasts.

Engage with project stakeholders at an early stage to influence project requirements, specifications, system design and equipment selection.

Identify emerging market opportunities, upcoming projects and future district cooling developments.

Develop market intelligence covering competitors, consultants, developers, district cooling providers, EPC contractors and market trends.

Develop new customer contacts and proactively identify opportunities within existing and prospective accounts.

Support regional strategic initiatives and growth programs related to the district cooling business.

Establish and maintain trusted relationships with major district cooling providers and operators across the UAE.

Develop and execute strategic account plans for key customers.

Build relationships at executive, commercial, technical and operational levels.

Understand customer business strategies, technical requirements and investment plans to identify opportunities for Carrier.

Develop long-term customer relationships and pursue framework agreements and strategic partnerships.

Identify opportunities to expand Carrier's business within existing strategic accounts.

Coordinate customer engagement strategies across Carrier's relevant business functions.

Maintain a strong understanding of customer organizations, decision-making structures and key influencers.

Establish and maintain strong relationships with master developers, developers, engineering consultants, MEP consultants and project management companies.

Promote Carrier's district cooling solutions and technical capabilities throughout the project development lifecycle.

Conduct technical workshops, lunch-and-learn sessions, product presentations and customer engagement activities.

Support design consultants in evaluating and selecting high-efficiency district cooling solutions.

Drive specification positioning for Carrier centrifugal chillers and integrated district cooling system solutions.

Influence project specifications and technical requirements at an early stage.

Develop relationships with key technical influencers and decision-makers to strengthen Carrier's position on major projects.

Engage EPC contractors during concept, FEED, tender and project execution stages.

Identify and develop opportunities associated with major district cooling, utility and infrastructure projects.

Lead opportunity strategy and pursuit plans for strategic projects.

Coordinate technical, commercial and contractual support throughout the sales and project pursuit process.

Participate in bid preparation, proposal development and commercial negotiations.

Track project milestones, customer requirements and decision-making processes.

Proactively develop prospective projects with assigned and target customers.

Coordinate with internal sales, engineering, product, service and commercial teams to develop effective project strategies.

Maintain visibility of project status, risks, competitive activity and next steps throughout the opportunity lifecycle.

Position Carrier's comprehensive district cooling portfolio and lifecycle solutions, including:

High-efficiency centrifugal chillers

District cooling plant solutions

Advanced controls and plant optimization

Digital platforms and analytics

Energy-efficiency solutions

Long-term service agreements

Lifecycle and aftermarket solutions

Develop value propositions based on customer requirements and project objectives.

Promote energy efficiency, sustainability, operational performance and lifecycle value.

Communicate the benefits of low-GWP refrigerant technologies and high-efficiency solutions.

Demonstrate total cost of ownership and lifecycle benefits to customers and project stakeholders.

Develop consultative selling strategies that address both technical and commercial customer requirements.

Represent Carrier at UAE industry associations, conferences, exhibitions, technical forums and customer events.

Develop relationships with key market influencers, decision-makers and industry stakeholders.

Strengthen Carrier's brand visibility and technical positioning within the UAE district cooling ecosystem.

Organize and deliver technical workshops, customer presentations and product awareness sessions.

Maintain awareness of industry developments, regulations, technologies and competitive activity.

Support Carrier's regional market development and strategic growth initiatives.

The role will develop and maintain relationships across the UAE district cooling ecosystem, including:

Major district cooling providers

District cooling plant owners and operators

Utility and infrastructure stakeholders

Master developers

Real estate developers

Large-scale mixed-use and infrastructure development stakeholders

International engineering consultants

MEP consultants

District cooling specialists

Design consultants

Project management consultants

EPC contractors

MEP contractors

Utility infrastructure contractors

Contractors involved in district cooling and energy infrastructure projects

Bachelor's degree in Mechanical Engineering or a related engineering discipline.

8–15 years of relevant experience in HVAC, District Cooling, Utilities, Infrastructure, Energy or related industries.

Proven experience in sales, business development and strategic key account management.

Demonstrated experience managing complex B2B sales opportunities and long-cycle project pursuits.

Strong understanding of the UAE construction, infrastructure and district cooling market.

Experience working with district cooling providers, developers, consultants and EPC contractors.

Experience managing opportunities from early project development through specification, tender and award stages.

Good understanding of:

District cooling plants

Chilled water systems

Centrifugal chillers

Cooling plant design and applications

Plant controls and optimization

HVAC systems

Utility and infrastructure projects

UAE district cooling market and project environment

Success in this role will be measured through commercial performance, customer development and market growth, including:

Annual bookings and revenue achievement.

District Cooling opportunity pipeline growth.

Strategic account penetration and development.

Opportunity conversion rate.

Specification wins.

Consultant and stakeholder coverage effectiveness.

Executive-level customer engagements.

Framework agreements and strategic partnerships secured.

Forecast accuracy.

Development of new customer opportunities.

Growth of Carrier's presence within the UAE district cooling segment.

Strategic business development

Key account management

Consultative and solution selling

Strategic selling

Customer relationship management

Project pursuit leadership

Specification management

Commercial negotiation

Market intelligence

Pipeline and forecast management

Stakeholder management

Technical communication and presentation

Cross-functional collaboration

Business planning and execution

At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.

We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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