Account Manager

90%+ renewal rate across managed accounts.

120%+ net revenue retention (NRR) within 12 months.

Consistent 10–20% quarterly upsell growth.

98%+ on-time, error-free campaign delivery.

Clear, trusted forecasting and account reporting cadence.

Strong collaboration with AEs and Ad Ops on key accounts.

3+ years of Account Management or Client Success experience in digital media, advertising, or newsletters .

Proven track record of owning renewals, upsells, and revenue targets .

Strong understanding of campaign metrics, reporting, and optimization.

Proficient in CRM tools (HubSpot or equivalent) and revenue forecasting.

Exceptional communication and relationship management skills.

Comfortable managing a large, diverse book of business.

Collaborative, organized, and confident working autonomously.

You’ve managed advertising or sponsorship campaigns end-to-end.

You balance empathy with commercial instincts — both client-first and performance-driven.

You thrive in high-growth, fast-moving environments with evolving processes.

You think like a partner, not a vendor — and can speak the language of tech and media.

You’re naturally curious, proactive, and driven to make things better.

Haven’t worked in the media, advertising, or sponsorship space.

Need highly prescriptive direction or prefer narrowly defined responsibilities.

Don’t enjoy operating in ambiguity or startup environments.

Lack familiarity with the tech/startup ecosystem.

Competitive base salary plus additional performance-based compensation

100% Remote Company that shares a common goal

Annual team offsite. In 2024 we went to Colorado. Tell us where we should go next!

Unlimited PTO - most team members will enjoy 2-3 weeks off per year + holidays

401(k) plan

Comprehensive medical, dental and vision benefits with 100% paid option

Paid parental leave

Hardware stipend - we're on Macbook Pro M3s, get a new monitor, headset, chair on us

Learning & Development stipend - we are a curious group that believes in learning

Contemporary tech stack and tools

Autonomy and agency to contribute to the growth of one of the largest newsletters in the world.

📥 If you're ready to make a tremendous impact at a bootstrapped and profitable startup, please apply. Please let us know if you need any accommodation during any part of the interview process.