Account Manager

You're curious about your clients' businesses and it shows in the questions you ask. You take ownership early and follow through without being managed. You'd rather flag a risk while there's still time to fix it than hope it goes away. Priorities shift here as we grow, but you can move with that without losing the thread on your accounts.

This is a team that keeps score, but the wins are shared. The people who do well here pull in Sales, Product, and Customer Success instead of working around them.

You're advising on predictive consumer intelligence, the category we created and still lead, which changes the kind of conversation you get to have

Serious enterprise brands at a company eighteen years in, with enough scale for the work to matter

A direct line to the VP of Brand Sales. No layers between you and the decision

Remote first, real flexibility. HQ is in Reston, VA, with occasional on-site time and travel so you're in the room with your clients

Good work is visible here and it compounds

The work has receipts. More than $100M invested in the prediction infrastructure, predictions that have beaten a global entertainment brand's own loyalty data, a challenger beverage brand past 400% sales growth in a year against the biggest names in its category, and a 20% sales lift for a consumer software company personalizing its site in real time

Resonate is a leading provider of high-quality, AI-powered consumer data, intelligence, and technology, empowering marketers to create a more personalized world that increases customer acquisition and lifetime value. Our SaaS platform, Ignite, and our Data-as-a-Service (DaaS) offerings provide unparalleled insights into consumer motivations, values, and behaviors, enabling our clients to connect with their target audiences in more meaningful and effective ways. We are a dynamic and fast-growing company seeking passionate and innovative individuals to join our team!

At Resonate, we care about more than your experience on paper. We look for teammates who bring the right mindset and ways of working to help us do great work, together. The Resonators who thrive here embody these qualities:

Proactive Problem-Solving: You spot challenges early and take initiative to solve them.

Ownership: You take initiative, follow through, and hold yourself accountable.

Collaboration: You value working with others and building strong, respectful relationships.

Adaptability: You stay steady through change and adjust when needed.

Growth Mindset: You’re open to learning, feedback, and trying new things.

Customer Focus: You keep the end user in mind and aim for impact.

Clear Communication: You express ideas simply and listen to understand.

Integrity & Empathy: You act with honesty and consider the people around you.

Strategic Thinking: You focus on what matters most and work with purpose.

Drive: You show up motivated and ready to move things forward.

Readiness: You bring the skills to contribute meaningfully from day one.

These attributes are the foundation of how we work and grow together!