Account Manager
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Key skills for this role
About the Role
Division50 is seeking an Account Manager to own client relationships after the sale, focusing on onboarding, check-ins, renewals, and upsells to reduce churn. This retention role requires someone who has personally owned client relationships in a services or agency business and is measured on clients who stay and grow.
Key Skills for This Role
Responsibilities
- Own a book of client accounts: onboarding, regular check ins, coordinating delivery
- Drive renewals and upsells; get ahead of at risk accounts before they churn
- Be the client's trusted point of contact
Requirements
- Personally owned client relationships in a services or agency business, responsible for keeping clients happy and renewing them
- Calm, proactive, organized; comfortable on video with clients
- Fluent English
- Arabic is a strong plus (client facing in the region)
- Marketing agency client management experience (nice to have)
- Track record of high retention (nice to have)
Full Job Posting
About The Role
- Division50's Account Manager owns the client relationship after the sale — onboarding, check ins, renewals, and upsells — keeping clients happy and reducing churn.
- This is a retention role: you're measured on clients who stay and grow.
What You'll Do
- Own a book of client accounts: onboarding, regular check ins, coordinating delivery.
- Drive renewals and upsells; get ahead of at risk accounts before they churn.
- Be the client's trusted point of contact.
What We're Looking For (non negotiable)
- You've personally owned client relationships in a services or agency business — responsible for keeping clients happy and renewing them, not just delivering work.
- Calm, proactive, organized; comfortable on video with clients.
- Fluent English; Arabic a strong plus (client facing in the region).
Nice to have
- Marketing agency client management; a track record of high retention.
About Us & How To Apply
- Division50 is a fast growing digital marketing partner.
- Apply below — strong applicants get a short video interview.
- Competitive base plus renewal commission.
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