Account Handler at Gallagher — Brierley Hill, GBR | Base Career

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Are you an experienced insurance professional with a passion for delivering exceptional customer outcomes?

Do you thrive in a fast-paced environment where you can build strong relationships and provide expert advice?

If so, we’d love for you to join our team as an Account Manager in our Brierley Hill office!

As an Account Manager, you will take responsibility for a portfolio of approximately 250 customers.

will focus on optimising customer retention and growing the portfolio by delivering exceptional advice and tailored insurance solutions.

Managing a portfolio of circa 250 customers, ensuring their needs are met with the highest level of service.
Sourcing the most appropriate products and placement solutions to meet customer requirements.
Delivering excellent customer outcomes by providing expert advice and guidance.
Assisting in the renewal process, gathering information and documentation for existing customers regarding renewals and mid-term adjustments.
Following up on new and existing renewal business quotations and identifying alternative quotes for customers.
Liaising regularly with third-party insurers and ensuring all data is accurately recorded in the system.
Identifying opportunities to upsell and grow the portfolio while maintaining a strong focus on quality and compliance.
Commercial insurance experience is essential.
High level of technical acumen across a wide range of business sectors and classes of insurance.
Excellent advisory and communication skills, with the ability to build strong rapport with clients.
Strong planning, analytical, and risk awareness skills.
Proven ability to upsell and identify growth opportunities.
Competence in quality and conduct, with a focus on delivering outstanding customer outcomes.
Ability to work independently and manage your own workload effectively.
Eligible to work in the UK.

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At Gallagher, we believe supporting our colleagues goes far beyond the role itself.

For more information, visit our Benefits page .

Account Handler