Account Executive (Entry-Mid Level)
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Key skills for this role
Key Skills for This Role
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Who We Are
TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business no matter what service they might need. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.
What You Will Be Doing
The position of Account Executive is responsible for developing new business relationships and serving as the first level of support to existing clients.
Responsibilities
- Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
- Create accurate data within a CRM of prospective client data including names, titles, phone numbers, addresses and various other information
- Cold call prospective clients
- Creatively problem solve to improve current new business development strategy
- Negotiate rates and deadlines with prospective and current clients
- Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
- Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
- Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
- Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
- Develop and execute strategies to build share of customer and long-term relationships within the territory, and continually grow our customer’s understanding of TransPerfect’s product and service offerings
- Maintain on-going relationships with customers to ensure maintenance of current base as well as growth of new sales
- Perform other special projects or duties when required
Who We Are Looking For
Minimum Bachelor’s degree
Interest in long-term career growth with unlimited earning and advancement potential through sales and project management
Excellent English communication (written and verbal) skills
Possesses the ability to consistently and predictably advance customer commitment on a weekly basis in order to navigate a complex and lengthy sales cycle
Ability to organize and manage multiple priorities and determine the relative importance/ business impact of each activity
Capability to understand market requirements; trends, dynamics, expectations, and competitive forces
Strong customer orientation -- advocates on behalf of the customer’s needs/requirements
Proficiency in Microsoft Office Suite
Ability to thrive in a fast-paced environment
Excellent problem-solving and analytical skills
Strong interpersonal skills
Effective time management skills
About TransPerfect
Global provider of language services and technology solutions.
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