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At Roche, we believe that every patient deserves access to life-changing innovations. As a global healthcare leader operating across pharmaceuticals and diagnostics, we combine cutting-edge science, advanced technology, and a passion for improving lives to address some of the world’s most challenging medical needs. Driven by our commitment to research and sustainable healthcare solutions, we foster an inclusive, collaborative environment where diverse teams are empowered to question the status quo, drive continuous improvement, and redefine what is possible in modern medicine.
As a Account Executive you will be responsible for promoting and driving the sales cycle of (Diagnostic sub specialty) products within hospital-based laboratories, independent reference laboratories and defined medical research centers. You will work closely with your National Business Leader to execute on growth and retention plans across your assigned customer base as well as collaborate with your local Provincial Healthcare Leader and Customer Lead (s) to focus on specific regional trends. You are the technical product expert at the laboratory level and you use this knowledge to build trusting and credible relationships within the hospital lab network.
The Opportunity:
Collaborate with the regional squad to execute on customer related goals (growth, retention, experience, etc)
Leverage your understanding of the customer, your regional squad and our internal network to provide the right support to your account(s) at the right time.
Co-own the stellar customer experience in the hospital lab network (Lab Staff, IT, Clinicians) with the Support Lead
Conducts regular check-INs with the senior laboratory stakeholders and clinicians to better understand the labs' priorities and challenges and how Roche can support them and provide value
Maintain a deep technical knowledge of your product portfolio and a profound interest and understanding of your customer’s working environment and personal and professional objectives. You will use this knowledge to bring true value and enable us to become the Partner of Choice
Maintain and grow a healthy sales opportunity funnel in REXIS. Focus and priority should be given to segmented target accounts and opportunities. You are responsible for customer and opportunity data integrity (accuracy and completeness).
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Who you are:
Bachelor's degree in a related field with 5+ years of relevant sales experience OR a Technical Diploma with 7+ years of relevant experience.
Exhibits true expertise in the products and services you sell , comfortably exceeding the knowledge that any expert buying influencer might have
Mastery of two-way communication; communicates, actively listening, using silence to elicit more information and clearly conveying ideas once the customer understands their problem
Ability to assimilate and master scientific and clinical information
Passionate and empathetic about our customer and patients and their environment
Demonstrated financial and business acumen
Strong presentation skills
Ability to travel as required to manage assigned territory and to attend regional/national meetings.
Preferred:
Laboratory Technology experience is a strong asset
We use artificial intelligence to screen, assess or select applicants for this role.
This posting is for an existing vacancy at Hoffmann-La Roche Ltd.
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Global pioneer in pharmaceuticals and diagnostics.
Visit company websiteJobs and hiring trendsCAD 103120-135345 yearly / year
Full-time
Senior · 5+ years experience
Onsite
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