Account Executive

Responsibilities

• Own the assigned territory by developing and executing a strategic sales plan, identifying priority accounts, building account plans, understanding current ERP solutions, and creating qualified pipeline.
• Create demand through consistent prospect engagement, including onsite visits, phone, email, virtual meetings, industry events, networking, referrals, and other targeted business development activities.
• Develop and maintain trusted relationships with executive and departmental stakeholders, including CFOs, CIOs, City Managers, County Administrators, Finance Directors, HR leaders, procurement leaders, and other decision makers, connecting Tyler capabilities to strategic priorities, modernization goals, business outcomes, and long-term organizational value.
• Lead comprehensive discovery across business and technical stakeholders to understand objectives, operational challenges, current systems, decision criteria, procurement approach, organizational dynamics, and desired outcomes.
• Develop and maintain a clear strategy for each qualified opportunity, including stakeholder mapping, decision criteria, competitive positioning, incumbent and consultant influences, procurement dynamics, risks, next steps, and a path to successful close.
• Shape future project scope with prospective organizations and coordinate the appropriate Tyler solution, services, implementation approach, and corresponding cost estimates.
• Lead the Request for Proposal (RFP) process from strategy through submission, presentations, demonstrations, best and final offers, negotiations, and follow up, ensuring internal tasks are completed accurately and on time.
• Lead software demonstrations by establishing objectives, developing agendas and messaging, coordinating internal resources, and owning follow up actions.
• Conduct persuasive presentations and business value discussions with executive and departmental audiences, including customer specific messaging and positioning.
• Coordinate effectively with Tyler teams including sales leadership, marketing, business development, solutions consultants, implementation, support, product management, development, legal, and contracting resources.
• Lead opportunities through strategy, negotiation, contracting, and successful close while maintaining appropriate expectations with prospective customers throughout the sales process.