Account Director (Pharma)

Drives the growth of client accounts by identifying challenges and pursuing upsell opportunities.

Collaborates with key leaders to present effective solutions that engage clients and generate excitement for additional projects.

Supports new business efforts by actively participating in strategy sessions, attending pitches, and delivering presentations when appropriate.

Ensures the accurate management of the account financials, including managing reporting.

Leads and reports on monthly and quarterly forecast updates for the assigned client account(s).

Displays personal ownership and responsibility for the client account by handling all elements from the briefing to the scope execution.

Leads assigned agency team to deliver for clients, ensuring all work is on strategy, on time, and on budget.

Directs, coaches, and motivates the client services team to effectively deliver for our clients.

Acts as the client’s champion internally and brings their point of view to our work.

Expert on the client account, target audiences, and competitive landscape to contribute toward business solutions for their business, ensuring our solutions align with their goals.

Successfully serves as a point of authority and/or source of advice for assigned client(s).

Responsible for brand planning, strategic and tactical deliverables, and contributing to budget planning.

Demonstrates influence and diplomacy in written and verbal presentations

Builds strong relationships with all functional team leads, ensuring the client’s objectives are consistently met.

Exhibits effective working relationships across CGL capabilities to drive complex projects from both a strategic and business relationship perspective.

In-depth understanding of omnichannel marketing concepts and campaigns, including best practices across digital channels, data management, analytics, and related technologies.

Expert on the client’s business, customers, and competitive environment.

Leads meetings and contributes strategically not only in tactics but also in positioning and planning.

Understands client performance metrics and takes initiative to align their personal goals by analyzing progress, providing constructive feedback, and implementing tailored strategies for success.

Effectively manages, guides, and coaches direct reports by staying involved in their development and providing valuable feedback, guidance, and encouragement.

Takes an active role in mentoring junior team members and alerts them to opportunities for mentorship across CGL to achieve career goals.

Models strong leadership and team management skills.

It has come to our attention that some candidates are being contacted by individuals falsely claiming to represent CG Life. Please note that all official communications from CG Life will come from an email address ending in @cglife.com . If you are contacted by anyone using a different domain, please consider it fraudulent. CG Life will never ask candidates to pay fees or share financial information at any stage of the hiring process

This job posting is intended for direct applicants only; please, no outside recruiters.